Service Advisor - Ford

7:30am-5:30pm Monday-Friday No Evenings or Weekends Ever! Fully Climate Controlled Shop

Don Hattan Ford is booked for repairs and looking to grow! We are looking for an experienced, friendly, motivated person to fill our Service Advisor Position. This is a Mainline Service Advisor position, and is best suited to someone who has previous service writing experience. We have a particular interest in candidates with Ford experience.

What You'll Do:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

What We are Looking For:

• Great attitude with a commitment to positive customer experience
• Ability to work as part of a team and support other advisors when necessary
• Prior experience as a service advisor preferred
• Prior experience with the Ford brand preferred
• Money-motivated with a desire to grow

What We Offer:

• Competitive, Performance-Based Pay
• No cap on commissions - Our top-performing advisors earn over 90k per year!
• Health Insurance through Blue Cross Blue Shield
• Dental insurance
• Vision insurance
• Gym Discounts
• Vacation Pay, Sick Leave, and Paid Holidays
• 401(K) with matching contribution (Traditional and Roth)
• Ongoing Training and Development

Don Hattan Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.