Customer Care Representative/BDC - Sales

Friendly Chevrolet is seeking a Sales Bdc Customer Care Representative to join our busy dealership. Interviews are being scheduled immediately! Come work for a dealership that is heavily involved in giving back to the community.

Excellent customer service skills are required. The ideal candidate will be self-motivated and driven to be the best! If you are dynamic, energetic, career-oriented professionals who are masters of influence and love working via telephone and internet, apply today!

Job Title: Business Development Center/ Customer Care Representative (Sales) Full-time

Responsibilities:

• Contact new and existing customers to discuss current sales promotions.
• Create excitement and set appointments for customers.
• Respond to inbound phone calls and internet inquiries to develop customer rapport and generate customer visits to our facility.
• Follow up with customers to ensure satisfaction and produce referrals.
• Perform all other Business Development selling duties as assigned.

Characteristics:

• Professional and has the ability to make a compelling introduction
• Willing to participate in skills and product training
• Multitask-er with excellent customer service skills
• Attention to detail
• Proven track record of meeting and exceeding goals
• Proficient with computer, email, smart phone and internet

Requirements:

• Experience handling inbound / outbound sales calls
• Superb communications skills, both verbal and written are a must
• The ability to instantly build rapport with clients
• Must be a quick learner and be self-disciplined
• A professional demeanor and the ability to face rejection without losing momentum
• Top-notch customer service skills with the proven ability to resolve customer service issues
• The ability to meet or exceed all department Key Performance Indicators that measure overall performance
• Basic computer knowledge including Microsoft Office and proficient typing and writing skills
• Strong organizational expertise with attention to detail
• Must be able to work flexible hours and days, including evenings and Saturdays

We Offer:

• Great opportunity to join a proactive, customer focused company
• Awesome income potential which consists of a hourly base pay + performance-based bonuses
• Internal growth for top performers
• Health, Dental, and Vision insurance
• Paid Training
• Paid Birthday Off
• Paid Vacation/PTO

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.