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About
Hardware Managers are responsible for the complete day-to-day operation of the hardware department. They are responsible for maximizing store sales and profitability, while ensuring that the store is optimally stocked and merchandised and that all customers are provided with excellent customer service. A hardware manager contributes to the growth and development of the department associates.
ESSENTIAL FUNCTIONS/SKILLS
: Drive department sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly. Hire, train and develop retail staff with goals for growth and success in their positions, provide performance feedback and recognize accomplishments. Coordinate the overall supervision of retail staff to ensure sales performance goals are met and procedures are followed accurately. Regulate retail inventory to reduce shrinkage, maintain appropriate stock levels and ensure report accuracy. Direct the shipping, receiving and inventory flow for the store. Forecast scheduling needs to meet customer demand and create work schedules. Delegate daily workload among associates to meet merchandising and visual presentation standards. Ability to handle multiple projects and tasks with a high attention to detail. Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business. Enforces safety policies and procedures; is a safety role model. Use mops, brooms, feather-dusters for facing, mopping and sweeping. Excellent customer service, verbal and written skills. Ability to break down freight. Stock freight. Use of cash register. PHYSICAL DEMANDS:
The physical demands described below are those that must be met by an employee to successfully perform the essential functions for this job:
Work in a standing position for up to 8 hours a day. Use hands, arms, and fingers to handle tools or operate equipment Stocking merchandise includes the use of, hand trucks, six wheelers, and freight carts. Lift up to 10 pounds on a regular basis and up to 50 pounds on a frequent basis Carry up to 10 pounds on a regular basis for a distance of 50' and up to 50 pounds on a frequent basis for a distance of 10 feet Push up to 100 pounds for a distance of 50 feet. Pull up to 50 pounds for a distance of 50 feet. Stoop, kneel, crouch and/or crawl May be required to use ladders and/or stairs WORK ENVIRONMENT:
An employee may encounter certain work environment characteristics while performing the essential functions of this position. They may include but are not limited to:
Wet or humid conditions Slippery surfaces High noise level Some outdoor work may be required.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Languages
- English
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