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About
The Shelborne Miami Beach is an iconic Art Deco destination reimagined for a new generation. Rooted in Miami Beach history and energized by contemporary culture, the property is designed to be a social anchor for locals, travelers, hotel guests, and members alike. Our nightlife venues — including the Lobby Bar and the intimate Little Torch cocktail lounge — are intended to be lived-in, magnetic, and culturally relevant, not programmed from a distance.
Art, fashion, wellness, and music are central to Miami’s cultural identity and core to The Shelborne’s point of view.
Job Summary:
The Sales Coordinator is responsible for supporting the sales team by providing administrative and operational assistance to ensure the smooth running of daily sales activities. This role includes managing client inquiries, maintaining sales records, preparing sales materials, and assisting with the coordination of sales events or meetings. The Sales Coordinator will help to ensure the timely completion of all sales tasks, support customer relationship management, and contribute to achieving sales goals and objectives.
Essential Job Duties and Responsibilities
Administrative Support: Provide administrative assistance to the sales team, including preparing reports, proposals, and presentations for clients and management. o Schedule and coordinate meetings, sales calls, and client appointments. o Maintain an organized filing system for client documents, contracts, and correspondence. o Answer phone calls and respond to client inquiries via email or other communication channels.
Client Relationship Support: Assist with the preparation and follow-up of sales proposals, quotes, and contracts for new and existing clients. Maintain accurate and up-to-date client records in the CRM system. Assist with managing client relationships by ensuring inquiries are answered promptly and efficiently. Help prepare and organize client events, meetings, and presentations as needed.
Sales Data & Reporting: Help maintain accurate sales data, including tracking sales activities, leads, and customer information. Assist in generating sales reports and performance updates for the sales team. Monitor sales targets and performance metrics, providing support to the team to ensure goals are met.
Sales Materials & Coordination: Assist in the creation and updating of sales materials, such as brochures, presentations, and promotional documents. Order and manage inventory of sales materials, ensuring that sales representatives have the necessary tools to support their efforts. Support the planning and coordination of sales events, trade shows, and customer meetings.
General Support & Collaboration: Provide general support to the sales department by helping with day-to-day tasks and ensuring smooth workflow. o Collaborate with other departments (marketing, finance, etc.) to ensure alignment with sales activities and business goals. o Support the coordination of marketing and promotional activities to drive sales growth.
Education and/or Experience
High school diploma or equivalent required; associate’s or bachelor’s degree in business, marketing, or related field preferred. 1-2 years of experience in a sales support or administrative role, preferably within the hospitality or service industry. Experience with CRM systems, Microsoft Office Suite (Excel, Word, PowerPoint), and other sales-related software is a plus. Skills/Specialized Knowledge
Strong organizational skills with the ability to manage multiple tasks and deadlines effectively. Excellent communication skills, both written and verbal, with a professional demeanor. Attention to detail and accuracy when handling data and client information. Ability to work well independently and as part of a team. Proactive, with a positive attitude and willingness to take on new tasks. Strong interpersonal skills with the ability to engage with clients and colleagues in a professional manner. Physical Demands
Ability to work in an office environment, sitting at a desk for extended periods of time. Ability to lift and carry office materials and sales supplies (up to 25 pounds). Occasionally required to attend events or meetings outside of regular office hours.
Why Join Proper Hospitality
At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.
Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).
We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.
Our Commitment: Building the Best Place to Work
Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.
At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Languages
- English
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