Engineering Project Manager
VA Technology Ltd
- Telford, England, United Kingdom
- Telford, England, United Kingdom
About
This role is ideal for someone who is used to working at a senior level, highly organised, thrives on developing customer relationships and is able to quickly understand technical manufacturing/ engineering terms and processes, so a background in engineering or manufacturing is required.
*What you’ll be doing*
Working as part of the wider Customer Support team, you’ll own multiple customer projects from receipt of order through to final delivery of order, acting as the central point of contact throughout the journey. Your focus will be on customer communication, coordination, delivery and overall satisfaction.
* Acting as the primary interface between VA Technology and the customer
* Keeping customers informed with clear, timely updates on progress, milestones, and next steps through regular site visits and communications.
* Coordinating internal teams across Engineering, Manufacturing, Sales, and Customer Support to ensure project objectives and timescales are met
* Managing project schedules, documentation, and customer review meetings
* Supporting manufacturing tests and onsite customer installation, ensuring expectations are aligned and outcomes achieved
* Taking ownership of project costs in line with approved budgets
* Providing general project support across the business
* Traveling regularly to meet with UK and international customers
*What you’ll need*
* Proven experience in managing customer-facing projects, dealing with senior decision makers
* You will be commercially astute, with outstanding customer service and relationship building skills. Confident to engage external customers and internal stakeholders at all levels
* Highly organised, with the ability to manage multiple priorities and keep projects moving, overcoming road blocks.
* A proactive, accountable approach to ownership and delivery
* Confidence working with schedules, documentation, and project controls
* Good working knowledge of Microsoft Office and MS Project
* Experience working with international customers preferred
* Experience gained within engineering, manufacturing, or industrial environments is essential
* The flexibility to travel regularly to customer sites within the UK and internationally is a prerequisite of the role so a driving licence and passport is essential.
*What we offer*
* 25 days holidays + bank hols, increasing with service
* Company Car
* Death in Service Scheme (4 x salary)
Job Types: Full-time, Permanent
Pay: £55,000.00-£65,000.00 per year
Benefits:
* Company car
Experience:
* Engineering Project Management: 3 years (required)
Work authorisation:
* United Kingdom (required)
Location:
* Telford (preferred)
Willingness to travel:
* 50% (required)
Work Location: In person
Languages
- English
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