Operations Supervisor (Supervisor In Training)

Summary:The Rotational Operations Supervisor is a 12–14 month developmental program designed for early-career professionals looking to build a foundation in warehouse operations and leadership. This role provides hands-on experience across multiple departments, including Inbound, Picking, Packing, Outbound, Transportation, and other supporting functions.

Participants will gain exposure to daily operations, develop leadership skills, and lead process improvement projects while partnering closely with supervisors and managers. This program is ideal for recent graduates or individuals early in their leadership careers who are eager to grow into a full-time supervisory role.

Upon successful completion of the program, the individual will be placed into a permanent Operations Supervisor position within the warehouse.

Work Hours: Monday to Friday from 07:00 AM to 05:30 PM, 2 Saturday(s) a month from 07:00 AM to 12:00 PM

Seniority Level: Mid-Senior Level

Employment Type: Full-time

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Participate in a structured rotation across multiple warehouse departments to gain operational knowledge.
• Support and contribute to process improvement projects, including coordination, execution, and presentation of results.
• Assist in ensuring proper staffing levels to meet daily operational needs.
• Maintain safety and quality standards in alignment with company policies.
• Partner with Leads and team members to ensure timely completion of tasks and projects.
• Support daily, weekly, and monthly reporting related to safety, quality, and productivity.
• Assist with facility optimization and continuous improvement initiatives.
• Begin developing leadership skills by supporting supervision of team members during rotations.
• Contribute to maintaining a safe working environment and ensuring compliance with safety standards.
• Assist with basic root cause analysis and problem-solving efforts to improve operational efficiency.
• Learn and support warehouse systems, processes, and layout optimization.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor’s Degree in Supply Chain, Operations Management, or a related field preferred.
• High School Diploma or equivalent required.
• 0–3 years of experience in warehouse operations, internships, or leadership roles.
• Prior internship, co-op, or part-time experience in operations or supply chain is a plus.
• Exposure to warehouse or distribution environments is helpful but not required.
• Basic understanding of MS Office (Excel, Word, PowerPoint).
• Strong interest in leadership development and operations management.
• Excellent communication and organizational skills.
• Self-motivated, goal-oriented, and eager to learn.
• Strong analytical and problem-solving mindset.
• Ability to adapt quickly in a fast-paced environment.
• Demonstrated potential to lead and develop teams.

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70 pounds. Specific vision abilities required by this job include close vision.
• This is a safety-sensitive position.

Benefits: MSI offers a comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

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