Inside Sales Representative
Reed
- Basildon, England, United Kingdom
- Basildon, England, United Kingdom
About
Location: Harlow
6 Month Fixed Term Contract (Maternity leave)
Hours: Monday to Friday: 08:00 - 16:30/8:30 - 5pm - Office based
Salary: £25,000
I am working on behalf of a global, market-leading organisation to recruit a Inside Sales Representative to manage and grow a portfolio of key customer accounts.
This is a customer-facing, commercially focused role where you'll act as the main point of contact for assigned accounts, driving revenue growth while ensuring a high-quality end-to-end customer experience.
The Role
As Principal Account Executive, you will take ownership of strategic customer relationships, managing everything from sales strategy and account development through to quoting, order fulfilment, and ongoing operational support.
You will work closely with internal teams and external partners to deliver value-added solutions, resolve issues efficiently, and build long-term, profitable partnerships.
Key Responsibilities
Manage and develop a portfolio of assigned customer accounts
Act as the primary customer contact, coordinating internal and external resources
Develop and execute account strategies to maximise revenue, margins, and market share
Identify and secure new sales opportunities within existing accounts
Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes
Manage the quote-to-order process, including:
Pricing strategy and negotiations
Quote coordination and approvals
Communicating pricing changes to customers
Oversee ongoing order-to-invoice activities, ensuring smooth delivery and customer satisfaction
Take ownership of customer-related quality issues, corrective actions, and performance metrics
Monitor inventory accuracy, order integrity, and financial processes to reduce errors and disputes
Maintain a strong understanding of the competitive landscape and use this insight to support sales decisions
Promote value-added solutions and services aligned with customer needs
Candidate Requirements
Experience in account management, sales support, customer success, or a related commercial role
Strong customer relationship and stakeholder management skills
Commercially aware with confidence around pricing and negotiation
Highly organised, able to manage multiple priorities
Comfortable working both independently and as part of a wider team
Problem-solving mindset with a proactive approach to customer issues
Qualifications & Experience
Typically requires a 2-year degree or equivalent work experience
Suitable for:
Entry-level professionals with relevant training and support
Sound like something of interest? apply now!
Languages
- English
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