System Process Specialist

For our client, the leading company in the Pharmaceutical industry, we are currently looking for a System Process Specialist.

Tasks & Responsibilities:

• Provide technical support and act as a first level support function to coordinate system, interface or transmission between SAP systems and SAP or non-SAP systems related issues in day-to-day distribution and logistics operations. Example: IDoc Monitoring,
• TIBCO Middleware Monitoring incl. management & resolution.
• Provide training to the end users on how to handle the system issues or how to find the information or new system functionality
• Participate in global projects (S/4 HANA) that aim to harmonize the overall supply chain processes and simplify the system landscape (define, design, build, test, deploy, related activities). Support CSV activities.
• Provide support and advanced knowledge for the clinical distribution related processes
• Apply / implement best practices, standardization and optimization of distribution processes across PTDS, with a focus on lead time, ensuring supply chain and inventory optimization for a scope of 500+ clinical studies and CHF 900 Mio in inventory.
• Supports the system & process chapter strategy in line with the overall distribution strategy, responsible for system and process strategy execution.
• Responsible for daily operational business continuity.
• Identify and drive root cause analysis, process and performance improvements.
• Acts as the main contact for IT partners and teams (e.g. second level support functions)
• and follow-up on corrective or preventive actions.
• Acts as a role model with an exemplary mindset of continuous improvement and global thinking.
• Accountable for innovation and RPA (robotic process automation) in the chapter
• Responsible for managing advanced analytics and reporting capabilities (SAC - SAP Analytics Cloud)
• Fosters a learning and collaboration culture within and across the chapters
• Acts as a coach and consultant for the distribution organization to support effective issue resolution and cascading of information to stakeholders, manages escalations

Must Haves:

• Degree (BA, MS, MBA) in a technical, business or supply chain field or associated relevant experience
• 5-7+ years operational experience in (Clinical) Supply Chain / Distribution / Planning
• Strong understanding of E2E supply chain management and systems, with a key focus on
• warehouse, transportation management and logistics (SAP ECC 6.0, preferred SAP S/4, SAP TM, SAP EWM);
• Excellent knowledge of clinical supply chain distribution processes, industry best practices, and applicable tools
• and systems to enable operational excellence.
• Excellent English verbal/written communication and presentation skills, including ability to simplify what is complex and focus the audience on key messages and experience in communicating with senior leadership representatives.
• Experience with SAP ECC 6.0, preferred SAP S/4, SAP TM, SAP EWM; S/4 including business interface monitoring or experience in SAP projects.

Nice to Have:

• Experience in agile organizational models and leadership styles
• LEAN and OE experience
• APICS and/or SCOR certification, or associated relevant experience
• Operational Excellence/Six Sigma/Lean training is a plus

Nice-to-have skills

• SAP

• Aarau, Aargau, Switzerland

Work experience

• Database Administrator
• Supply Chain
• General Project Management

Languages

• English