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Business Analyst (Software Development)
Arkansas Children's
- United States
- United States
About
Time Type Full time
Department CC017137 Emerging Technologies and Automation
Summary Monday to Friday, 8:00 a.m. to 5:00 p.m. — Remote (must reside in Arkansas)
Additional Information The Business Analyst (Software Development) serves as an application specialist who uses an in-depth level of knowledge, clinical, financial, or information technology experience to develop, establish, and maintain computer application solutions. Collaborates with customers, vendors, and other IT professionals to meet challenges in order to maximize efficiency and achieve quality outcomes. Uses considerable experience and an in-depth understanding of system integration to ensure that other systems and modules will work in harmony with their supported applications. Successfully completes complex work assignments that are multi-disciplinary, multi-application oriented, and require new and unique approaches with a varied group of people.
Required Education Bachelors Degree or Equivalent Experience
Recommended Education Master's Degree
Required Work Experience Related Field - 4 years of experience
Recommended Work Experience IS - Direct_2 years Healthcare environment
Required Certifications Application Certifications specific to Assigned Roles -
Recommended Certifications Description
Works closely with users to provide a stable and reliable system and maintaining a high level of customer service.
Provides timely and courteous end user support.
Acts as the second level of support for the applications assigned.
Assists trainers in the development of training material related to supported applications.
Performs in-depth analysis, troubleshooting, and root cause analysis of complex system issues and uses critical thinking and resources to solve application issues.
Analyzes and tests new functionality in releases to determine application viability and integrity.
Provides regular maintenance to navigators, flow sheets, and all other application components.
Maintains appropriate system documentation and audits.
Provides on-site and phone support as necessary.
Adheres to change control process.
Communicates with customers, peers, and supervisors to provide status of current projects or problems.
Attends meetings to support application progress and organizational goals.
Assists vendors and 3rd party resources with needs related to supported applications.
Leads meetings with subject matter experts and others, to develop and build material and support application.
Develops testing plans, and assists in organizing application related testing.
May require valid driver's license and insurance if role requires.
May require maintenance of inventory records pertaining to equipment location, repair and maintenance.
Performs other duties as assigned.
Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.
Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action.
Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.
For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.
Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.
Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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Languages
- English
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