1st/2nd Line IT Support (6-Month FTC)

+2
Warrington, England, United Kingdom

+2
Warrington, England, United Kingdom

About

IT Support Specialist - 1st/2nd Line Warrington | 6-Month FTC | Up to £32,000 Carbon60 is working with a leading engineering and maintenance organisation to recruit a skilled 1st/2nd Line IT Support Specialist for a 6-month fixed-term contract based in Warrington. This is your chance to join a dynamic team supporting critical infrastructure across multiple sectors including energy, utilities, and pharmaceuticals. You'll be the go-to person for resolving hardware and software issues, delivering top-tier support via phone, email, and in-person. What You'll Be Doing Providing responsive IT support across desktop, mobile, and telephony Building and deploying devices with the latest software and security standards Managing tickets, troubleshooting issues, and ensuring SLA compliance Collaborating with vendors and creating user-friendly documentation Visiting remote sites when needed and contributing to service improvements Essential Experience Proven experience in 2nd Line/Desktop support in medium/large organisations A solid background in Maintenance and support of relevant devices such as PCs, Desk Phones, Mobiles amongst other hardware Strong knowledge of Windows 10/11, Office 365, and network fundamentals Excellent communication skills and a customer-first mindset UK Driving Licence required Desirable Experience: MCP certification Experience with multi-domain environments and mobile device managementReady to make an impact? Apply now and be part of a team that values innovation, collaboration, and continuous improvement. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy

Warrington, England, United Kingdom

Work experience

Desktop Support
Systems Administrator

Languages

English

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