Technology Support Officer

Location: Lift Kingswood, Wawne Road, Hull, HU7 4WR. (with travel to other schools within the region when required)

Salary: £33,309.80 - £36,974.88 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Hours: Full-time, 37 hours per week

Contract: Permanent

Start date: As soon as possible

Build your career in technology. Make a difference in education.

We're looking for a Technology Support Officer (TSO) to join our North Technology team, based at Lift Kingswood and supporting schools across Hull & Louth.

This is a fantastic opportunity for someone who wants to develop their career in IT while making a real difference in schools. You'll join a supportive team that values curiosity, collaboration and continuous learning.

If you enjoy solving problems, supporting people and want to build your skills in education technology, we'd love to hear from you.

About the role

This is a hands-on, people-facing role where you'll work closely with colleagues and students to ensure technology genuinely supports teaching, learning and day-to-day school life.

You'll be based primarily at Lift Kingswood, with frequent travel to nearby schools including Lift Hall Road, Lift The Green Way, Lift Newington. Lift North Thoresby and Lift Utterby are situated in Louth (North Lincolnshire).

You'll work closely with a local team of technology colleagues and be supported by the wider central Technology network across Lift Schools.

A reasonable commute to Lift Kingswood is important, as the role involves regular on-site support across the schools.

What you'll be doing

• Providing frontline IT support to colleagues and students, helping them use technology confidently and effectively
• Supporting the setup, rollout and refresh of devices such as laptops, Chromebooks, iPads and classroom technology
• Troubleshooting issues and working closely with the wider Technology team to resolve them
• Supporting staff induction and training, sharing clear guidance and practical support
• Helping maintain reliable, secure systems across multiple school sites
• Contributing to projects that improve how technology is used across our schools, including promoting our innovative AI Strategy

This role could be a great fit if you:

• Enjoy working with people and explaining technical issues clearly and calmly
• Are curious, keen to learn and motivated to develop your skills
• Are a team player who enjoys sharing ideas and learning from others
• Have experience in an IT support, technician or service-desk style role
• Have experience inducting or training colleagues in IT or systems
• Have some exposure to education or EdTech

Formal qualifications and experience in a school or education setting are helpful but not essential. What matters most is your attitude, potential and commitment to learning.

Development and progression

We know retention matters. That's why we invest in our people.

In this role, you'll benefit from a clear development pathway, including opportunities to work towards industry-recognised certifications such as Google, ViewSonic, and Canva. You'll be supported by a strong local team and a wider network of like-minded colleagues who share best practice, support one another and learn together. We also offer a generous benefits package, including pension, lifestyle savings, retail discounts and wellbeing support.

Who is Lift Schools?

We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 59 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.

We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Comprehensive training: Access a wide range of developmental training to boost your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships and travel deals.

Closing Date: Thursday 14th May

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.