Operations Specialist Integrated Logistics (m/f/d)

Logistik berührt jeden Aspekt unseres Lebens - von den Gütern, die wir täglich konsumieren bis zur Gesundheitsversorgung, auf die wir uns verlassen. Bei uns geht deine Arbeit über Logistik hinaus: Sie ermöglicht die kleinen und großen Momente des Lebens für Menschen auf der ganzen Welt.
Als ein global führendes Logistikunternehmen mit der Vision, unsere Welt weiterzuentwickeln, bieten wir dir ein sicheres und stabiles Umfeld. Hier macht deine Arbeit einen echten Unterschied. Ob die Lieferung von Lebensmitteln, die Entwicklung nachhaltiger Transportlösungen oder das Engagement für lokale Gemeinschaften - deine Arbeit bewirkt mehr, als du dir vorstellen kannst.
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As an Operations Specialist, you'll be based at our customer's site in Dahlewitz near Berlin, managing daily transport operations from order fulfillment to shipment visibility and issue resolution. As the key contact for our customer, you'll collaborate closely with internal 4PL teams and external transport providers to deliver a seamless service experience. Ready to take ownership and make an impact? Apply now and join our team!

* Act as a main contact for the services in scope
* Coordinate transport services for customer orders, using transport management systems. Handle exceptional & special transport requests
* Select transport modes, logistics service providers (considering the agreed selection parameters) to ensure on-time pick-up and delivery service in full
* Execute administrative tasks (e.g. cost allocations, effort reporting) and prepare/send standard reports (e.g. document monitoring & forecast)
* Execute event monitoring services to guarantee agreed delivery service. Check and open deviation reports based on event monitoring
* Issue or receive as well as respond to deviations reported, by identifying root cause, causing party and proposing corrective actions
* Recognize and escalate operational issues impacting the service in time to your management
* Show ownership within the area of responsibility and execute tasks with expected level of pro-activity, productivity & performance

* At least 3-5 year of working experience in the logistics and forwarding environment,
* Knowledge & understanding of at least airfreight and another transport modes (Road, Sea)
* Strong customer service orientation and ability to understand and execute new processes
* Ability to fulfil time-critical tasks, keep schedules and deadlines
* Fluent English and conversational German language skills, both written and spoken
* Distinct process understanding as well as an independent and structured way of working
* High flexibility and openness to standby-service to cover a 24/7 high class service together with your international team

• Compensation: Performance-based salary, holiday pay, Christmas bonus, as well as success and profit sharing, plus 30 days of annual leave
• Health & Well-being: Sports and wellness programs, supplementary company health insurance, bike leasing via JobRad, counseling services (e.g. work-life balance), and location-specific initiatives
• Capital Formation Benefits: Financial support for long-term savings, including retirement plans, savings schemes, and investment funds
• Career Development: A wide range of training opportunities for professional and personal growth, such as language courses and development programs
• Employee Discounts: Exclusive offers and discounts with numerous partner companies in areas such as fashion, leisure, electronics, home & living, and more
• Team Culture: A collaborative working environment within a large organization, complemented by team and company events