Co-Practice Administrator

The Practice Administrator will serve as a trusted leader in the Practice, ensuring delivery of a quality patient experience and the achievement of productivity goals.

• Oversees all aspects of the practice including patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and growth.
• Ensures a positive customer service experience for all patients.
• Maintains a safe and enjoyable workplace for team members.
• Hires and trains team members.
• Sets goals and objectives for the Practice.
• Monitors practice performance through tracking mechanisms, adjusting as needed.
• Monitors the environment and facilities, making improvements when needed.
• Ensures policies, protocols, procedures are being followed.
• Leads HR management to include scheduling, onboarding, terminations, and performance management.
• Engages in regular communication with team members and doctors.
• Leads change implementation.
• Trouble shoots issues as they occur, and proactively works to avoid issues.
• Performs other related duties as required.

Education and Experience

• Five years of related experience required.
• Two or more years of supervisory experience preferred.
• High school diploma or equivalent required.
• Bachelor’s degree in related field preferred.

Skills and Abilities 

• Knowledge of medical and dental terminology.
• Ability to work well with other team members of all levels across the organization.
• Proficient with Microsoft Office Suite or related software.
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.

CORE BENEFITS & WELLNESS

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

FINANCIAL WELL-BEING

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings