About
Work site: West Chester, PA (Onsite)
Job Description:
Preferred Onsite West Chester, PA. Remote is fine on qualified candidates.
We are looking for a Telecom Functional SME with Data background and strong expertise in Amedocs, OSS and BSS systems to drive business requirements, solution design, and delivery across key telco processes such as Lead-to-Order, Order-to-Activate, and Order-to-Cash.
Key Responsibilities
Lead requirements gathering and translate business needs into functional specifications.
Design E2E workflows across Product Catalog, CPQ, Order Management, Provisioning, Charging/Rating, Billing, and Service Assurance.
Data Background to perform analysis with strong SQL knowledge
Collaborate with architecture, development, QA, and business teams for solution delivery.
Define user stories, acceptance criteria, and support UAT/E2E testing.
Ensure alignment with TM Forum (eTOM, SID, Open APIs) standards.
Support integration across OSS/BSS platforms and external systems.
Drive process improvements, reduce order fallouts, and enhance customer experience.
Required Skills
7+ years Telecom OSS/BSS functional experience.
Strong knowledge in at least 23 domains: CPQ, Order Management, Charging, Billing, Inventory, Assurance, Provisioning.
Hands-on with TMF Open APIs, requirements documentation, and process design (BPMN/UML).
Experience with Agile/SAFe, Jira/ADO, and cross-functional delivery.
Excellent communication and stakeholder management.
Preferred
Exposure to systems like Amdocs, Netcracker, Client, Client, MATRIXX, SAP BRIM, Client, Zuora.
Understanding of 5G, NFV/SDN, and event-driven integrations (Kafka).
Education
Bachelors in Engineering, Information Systems, Telecommunications, or equivalent
Languages
- English
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