Information Technology Technician

MN Tech Services

United States

United States

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About

Role Description This is a part-time/contract (with high potential to become closer to full-time as our needs increase) Information Technology Technician role at MN Tech Services. The IT Technician will be responsible for troubleshooting technical issues as well as providing support & assistance with other IT tasks. The IT Technician will ensure smooth operation by troubleshooting and resolving technical issues related to systems, applications, and network connectivity. The expectation will be to deliver exceptional customer service, document critical systems & processes, and train users on systems and software. This role will be maintaining computer systems and providing remote support to various clients.
This position will be ON-SITE up to 3 days a week near Minneapolis, MN, with the potential for other on-site work as needed. Some remote work will be available.
Qualifications & Skills
Prior experience as an IT Technician or similar role
Strong knowledge of computer systems, networks, and troubleshooting techniques
Windows OS troubleshooting and desktop support skills
Exceptional communication skills and training abilities
General understanding of networking troubleshooting
Strong attention to detail and ability to work independently
IT certifications and education are beneficial but not necessary
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United States

Languages

English

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