About
Top Secret
Hybrid schedule
Information Technology
Overview GovCIO is looking for a Systems Administrator to provide on‑going support for the administration of the core system applications and perform operational tasks such as monitoring system resources and performing routine maintenance tasks in support of 24x7 life‑cycle applications, including on‑call support. Work is hybrid with periodic customer site work activities. Must be willing to work nights, have a Security+ certification, and an active Top Secret clearance.
Position Description
Provide support to Background Investigation System in both the Production and Test environments.
Support and validate the developer’s deployments in both the Production and Test environments.
Assist other admins in working on ServiceNOW tickets assigned to the group.
Work with other admins to closely monitor multiple applications and systems to ensure files process completely and correctly.
Assist in documentation of standard operating procedures.
Work with other groups to assist in remediating issues.
Position Requirements
Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
Plan, coordinate, and implement network/system security measures to protect data, software, and hardware.
Provide regular monitoring and analysis regarding short and long‑range planning for in‑house systems.
Prepare or ensure that appropriate documentation exists, including operational instructions.
Write or modify basic scripts to resolve performance problems and automate administration tasks.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Ability to work onsite as needed at one of several DCSA sites (Quantico, VA; Ft Meade, MD; Boyers PA).
Daily Activities
Monitor multiple systems for files being received and processed successfully.
Monitor ticketing system (ServiceNOW) for requests to be worked on.
Share information and status of ongoing work that crosses over shifts.
Qualifications
Bachelor’s degree with 5–8 years of system administration experience (or commensurate experience).
Must have a Security+ certification.
Demonstrated ability to support multiple projects simultaneously.
Demonstrated ability to complete tasking with minimal management oversight.
Three years of demonstrated experience involving identification, evaluation and resolution of application‑level production issues observed or elevated to the group for resolution.
Three years of demonstrated experience supporting Microsoft Windows Server/Desktop environments.
Three years of demonstrated professional experience supporting a Linux OS production environment.
Three years of demonstrated professional experience supporting Oracle SQL in a production environment.
Three years of experience with Microsoft Office products with demonstrated intermediate level expertise.
Willingness and flexibility to perform shift work to include third‑shift responsibilities.
Minimum of one year of experience with ServiceNow ticketing system.
US citizenship required (no exceptions).
Clearance required: active Top Secret clearance.
Posted Salary Range USD $75,000.00 – USD $90,000.00 /Yr.
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
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Languages
- English
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