Staff Software Engineer, AI Agent

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest‑facing technology, and award‑winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company’s future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

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• Be hands‑on in developing and shipping Team Agent products that leverage LLMs and agentic frameworks
  
• Flex your full‑stack development muscles with challenging end‑to‑end tasks in a supportive, collaborative team environment
  
• Partner with product managers, designers, and fellow engineers to build autonomous agents that transform restaurant workforce management
  
• Participate in designing, estimating, implementing, testing, and debugging end‑to‑end agent solutions
  
• Adopt and advocate for bleeding‑edge spec‑driven development and agentic development practices
  
• Mentor developers through code‑pairing and detailed code, architecture, and project reviews
  
• Champion best practices for agent development, deployment, and quality life cycles
  
• Actively contribute to product design and feature selection discussions for the Team Agent space
  

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• Strong foundation in Java, Kotlin or other object‑oriented language(s)
  
• Experience with modern web standards and technologies (e.g., React, TypeScript, REST, GraphQL)
  
• Experience or strong interest in using coding agents and adopting agentic development practices
  
• Passion for building autonomous agents and working with LLMs
  
• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders
  
• Experience and interest in mentoring peers
  
• Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables
  
• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement
  

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• Experience designing agentic products
  
• Experience building systems that leverage LLMs and other ML models
  
• Experience with event‑driven distributed systems
  
• Solid understanding of workforce management
  
• Solid understanding of restaurant operations
  

At Toast, we embrace a hybrid work model that fosters in‑person collaboration while valuing individual needs. To learn more about how we work globally and regionally, see Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. xcfaprz An employer who violates this law shall be subject to criminal penalties and civil liability.