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About
Home-based role – With Customer Travel Required Full benefits package
Applications Engineer / Technical Support Engineer Role Providing technical support and applications expertise for water treatment and chemical control products including metering pumps, controllers, and analytical sensors
Supporting customers across municipal water treatment, water purification, cooling towers, boilers, and industrial process applications
Troubleshooting technical and application issues remotely and during customer site visits
Conducting regular customer and distributor site visits as required
Training customers, distributors, and internal teams on product use and best practices
Working closely with internal engineering, product management, and technical teams
Documenting technical issues, troubleshooting activity, and application solutions
Applications Engineer / Technical Support Engineer Requirements Proven hands‑on experience working with water treatment and chemical control equipment
Background in water treatment, chemical dosing, process control, or analytical instrumentation
Experience gained in applications engineering, technical support, process engineering, project engineering, or field-based technical roles
Familiarity with controller-led dosing and analytical platforms such as PLDS, Walchem, or similar systems from ProMinent, Grundfos, or Pulsafeeder
Strong understanding of water purification processes and automated chemical dosing systems
Comfortable working in a home-based role with regular travel to customer and distributor sites
Degree not essential; quality of experience and product familiarity valued
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Languages
- English
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