About
Key Responsibilities Western Union is seeking a Director of Platform Engineering to lead architecture, requirements facilitation, and end‑to‑end engineering delivery for our Core Money Transform platform. This role will lead a U.S.‑based engineering team that operates as part of a global organization of engineers and architects supporting our core platforms. You will coordinate and plan closely with global partners to ensure alignment, productivity, and timely delivery of business outcomes.
Strategic Leadership & Collaboration
Drive cross‑functional collaboration by partnering closely with Product Management, Data Engineering, and Operations teams to co‑shape platform strategy and technical solutions.
Influence the technology roadmap by aligning platform engineering strategy with business objectives and product priorities.
Translate strategy into execution by converting long‑term platform vision into quarterly OKRs and actionable delivery plans, balancing speed, quality, and technical debt.
Platform Architecture & Delivery
Architect scalable, high‑performance systems by guiding the design and development of low‑latency, high‑throughput pricing and transaction platforms that enable real‑time decision‑making at scale.
Deliver technical and business outcomes by making sound architectural and product trade‑off decisions that improve pricing accuracy, latency, profitability, operational efficiency, and customer satisfaction.
Champion quality, performance, and reliability across the platform, ensuring strong observability, automation, and operational excellence.
Operational Excellence
Establish robust support and execution models to manage ad‑hoc and operational requests without disrupting planned delivery.
Advocate for developer experience through platform abstractions, tooling, and standards that enhance engineering productivity and consistency.
Promote continuous improvement through modern engineering practices, CI/CD, and cloud‑native design principles.
People & Culture
Build and lead high‑performing teams across regions by attracting, developing, and mentoring engineering talent.
Foster an engineering excellence culture grounded in strong coding standards, architectural discipline, accountability, and collaboration.
Develop future leaders by strengthening technical leadership depth and scalability across the organization.
Role Requirements
Demonstrated experience leading large‑scale engineering organizations and platform teams.
BS in Computer Science or a related field with 12+ years of professional experience, or MS with 10+ years, including 6+ years in an engineering leadership role.
Proven ability to understand business objectives and translate them into technology strategies that drive measurable outcomes.
Strong experience working with cross‑functional partners, including Product Management and Operations.
Excellent decision‑making, communication, and collaboration skills.
Deep understanding of computer science fundamentals, including data structures, algorithms, object‑oriented programming, and design.
Strong experience in architectural design, with the ability to clearly communicate and evangelize architectural concepts across diverse audiences.
Hands‑on experience building and scaling microservices‑based platforms.
Proficiency in modern programming languages such as Java or C++, with strong knowledge of design patterns.
Hands‑on experience with Java/J2EE, Spring Boot, web technologies, APIs, and web services.
Experience with Agile development, TDD, and CI/CD pipelines.
Experience designing and delivering cloud‑based architectures (AWS, Azure, Google Cloud, or hybrid environments).
Preferred Qualifications
Experience in the Financial Services industry.
AWS certification(s) preferred (e.g., AWS Certified Solutions Architect, Developer, or equivalent).
Hands‑on experience building and operating cloud‑native platforms in AWS, Azure, or hybrid environments.
Experience with containerized microservices, Kubernetes, and modern API platforms.
Familiarity with infrastructure as code, automated deployment pipelines, and platform observability.
Experience driving platform reliability, scalability, and operational excellence at scale.
Work Shift HYBRID – Western Union values in‑person collaboration, problem solving, and ideation whenever possible. The expectation is to work from the office a minimum of three days a week.
Benefits The role includes short‑term incentives, multiple health insurance options, accident and life insurance, and access to best‑in‑class development platforms, among other benefits. Please see the benefits below specific to your country. If applicable, additional role‑specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States Specific Benefits Include
Paid Time Off
Medical, Dental and Life Insurance
Tuition Assistance Program
Student Loan Repayment (below manager level only)
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K plan
Salary The on‑target earnings range is $190,000–$215,000 per year, which includes a base salary and short‑term and long‑term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
EEO Statement Western Union does not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
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Languages
- English
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