Solutions Engineer, SMB

T-Mobile

United States

United States

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About

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. This role supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs in the SMB space. It involves consulting on customer opportunities, analyzing wireless network coverage, and assisting with in-building coverage requests. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by the ability to effectively support sales teams, address technical inquiries, and contribute to customer satisfaction. The work impacts the organization by enabling tailored wireless solutions that enhance customer experience and drive business growth. Support small and medium business sales teams in-market to drive solution adoption and customer engagement Participate in customer meetings to provide technical consultation and solution guidance Facilitate wireless network coverage analysis and review to optimize customer solutions Assist with processing in-building coverage requests to improve network accessibility Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience
: ~ Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required) ~ Acceptable areas of study include Computer Science, IT, Engineering or related field (Preferred) ~4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Experience supporting Small Medium Business Accounts (Preferred)
Applications Proficiency with business application software. (Subject Matter Expertise in at least one area of focus (5G core technologies, SDWAN/Edge, Security, Mobile Internet/Routers, Advanced Networking Solutions, SaaS, etc.) (Travel
: Travel Required (Yes/No): Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.

United States

Languages

English

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