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- United States
About
Location: Midtown Manhattan and Jamaica Queens, but candidate may be expected to work / report to varying railroad facilities throughout the metropolitan area depending on work assignments. Moving and lifting equipment will be required.
Skills: 3 to 4 years' experience • Proven knowledge and familiarity with installing, maintaining and troubleshooting desktop resources including, but not limited to operating system software, MS Office suite, commercial off-the-shelf software, desktops, laptops, mobile devices, tablets, multi-function printers, internet technologies, remote access solutions and all commonly used desktop peripherals. • Experience with Microsoft's Active Directory. • Basic knowledge and experience with enterprise grade Mobile Device Management platforms. Experience with operating system software issues (iOS, Android) includes troubleshooting and resolving problems related to device functionality, app compatibility, and system performance within both Apple's iOS and Google's Android platforms • Strong oral and written communications skills and strong people skills. • good to have skill is Wireless/Mobile
Nice-to-have skills
- Desktops
- Laptops
- Mobile Devices
Work experience
- Desktop Support
Languages
- English