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Customer Experiance Spe
Sknrgy Aesthetics LLC
- Tucson, Arizona, United States
- Tucson, Arizona, United States
About
Job Description
Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
Now Hiring: Customer Experience Specialist (Front Desk)
Location: SKNRGY Medical Spa University Blvd
At SKNRGY Medical Spa, were not just about treatments, were about delivering an elevated, seamless, and welcoming experience from the moment a client walks through our doors. As a Customer Experience Specialist , you will serve as the face of our front desk while also supporting our brand presence through light social media and marketing efforts. We are a high-traffic, fast-paced medical spa offering services including injectables, laser treatments, facials, and waxing, and were looking for someone who can help enhance both our in-office experience and our client engagement online.
Position Overview:
As a Customer Experience Specialist, you will play a key role in shaping each clients visit. This position requires someone who is polished, proactive, highly organized, and thrives in a busy environment. Youll be responsible for ensuring smooth front desk operations, supporting both clients and providers, and assisting with social media content and marketing initiatives to help grow the business.
Key Responsibilities:
- Greet and check in clients with professionalism, warmth, and efficiency
- Deliver a high-level customer experience from arrival to checkout
- Manage a busy appointment schedule, including booking, rescheduling, and confirmations
- Rebook appointments and actively support service and product sales
- Assist in closing retail and service sales with confidence
- Provide support to providers to ensure smooth daily operations
- Handle walk-in clients and maintain flow during high-traffic periods
- Assist with social media content (photos, videos, stories) and basic marketing efforts
- Maintain cleanliness and organization of the front desk and common areas
- Monitor, stock, and manage inventory of retail and backbar supplies
- Assist with opening and closing duties
- Respond to phone calls, texts, and inquiries in a timely and professional manner
- Ensure accuracy in client records and transactions
- Support team collaboration and contribute to a positive work environment
- Strong customer service and communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Sales-minded with confidence in recommending services and products
- Comfortable assisting with social media and marketing tasks
- Self-motivated and able to manage responsibilities independently
- Detail-oriented and reliable
- Professional appearance and demeanor
- Experience in a medical spa, sales, salon, or similar setting is a plus
- Must be available to work 12 weekends per month
- Consistent, set schedule provided during weekdays
Why Join SKNRGY Medical Spa?
- Work in a dynamic, high energy environment
- Be part of a growing, client-focused team
- Opportunity to grow within the aesthetics industry
- Employee perks and service discounts
Apply today and help us elevate every client experience at SKNRGY Medical Spa.
Languages
- English
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