About
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.
This is a remote position that will occasionally have to be onsite in Wooster, Ohio.
The Inside Sales Representative is responsible for generating new business opportunities, managing customer relationships, and driving revenue growth through proactive outreach and consultative selling. This role communicates with customers primarily via phone, email, and virtual meetings, providing product information, preparing quotes, and supporting the sales cycle from initial contact to close.
Sales & Customer Engagement
Proactively identify and pursue new sales leads through outbound calls, emails, and lead follow‑up.
Build and maintain strong relationships with existing and prospective customers.
Partner with marketing and field sales teams to support customer acquisition and retention.
Conduct virtual product presentations when needed.
Account Management
Develop a strong understanding of customer needs to recommend appropriate products and solutions.
Manage and update customer accounts, ensuring accurate information in the CRM system.
Prepare quotes, proposals, and sales contracts in collaboration with cross‑functional teams.
Revenue Growth & Targets
Meet or exceed monthly and quarterly sales goals.
Maintain a healthy sales pipeline and forecast sales activities accurately.
Identify upselling and cross‑selling opportunities within assigned accounts.
Administrative Duties
Track all interactions and opportunities in the company’s CRM.
Generate reports as needed to support leadership and sales operations.
Participate in sales meetings, training sessions, and professional development.
EDUCATION AND EXPERIENCE
Bachelor’s degree in Business Administration, Marketing, or related field preferred.
1-3 years of sales or customer service experience required.
OTHER QUALIFICATIONS
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Experience with CRM software and database management.
Ability to work independently and as part of a team.
Detail-oriented and efficient in handling administrative duties.
PHISICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
IDEX is an Equal Opportunity Employer . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.
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Languages
- English
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