Customer Service Representative

Job Description

Job Title: Customer Service Representative

Pay Rate: $20–$23 per hour

Job Summary

The Customer Service Representative serves as a primary point of contact for customers and supports daily customer service and order processing activities. This role collaborates with internal teams such as supply chain, operations, and credit to ensure accurate and timely order fulfillment while delivering a high level of customer support throughout the full ordertocash process.

Key Responsibilities

• Serve as the primary point of contact for customers, providing support primarily via phone
• Respond to customer inquiries related to orders, deliveries, and