Client Success Manager

Job Description

Salary:

Onsharp is a Fargo-based custom software development company with over 25 years of experience building innovative portal solutions that drive meaningful business results. We value collaboration, long-term relationships, and helping businesses achieve greater success.

JOB SUMMARY

The Client Success Manager (CSM) is responsible for communicating with and building relationships with our current client base, and for driving revenue growth from those accounts. This role focuses on understanding the clients' needs and goals, ensuring they understand the value of Onsharps offerings, and proactively identifying upsell opportunities. The CSM serves as the primary point of contact for both strategic and day-to-day needs, coordinating with Sales, Operations, and Support to resolve issues, protect