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Customer Service Associate
Impact Collective
- New York, New York, United States
- New York, New York, United States
About
Job Description
Impact Collective is hiring a Customer Service Associate in New York, NY. The Quality Customer Service Associate is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients.
Customer Service Associate Responsibilities:
- Work with the customer service team to complete tasks
- Handle tasks on assigned customer accounts
- Accurate data entry and paperwork regarding customer accounts
- Proofread documents to ensure accuracy
- Responsible for the accuracy of all entries for client services and sales.
- Assist in creating new training exercises
- Maintain positive, professional, public speaking, and analysis skills
- Comfort working with iOS, Microsoft, and mobile tablets
- Create an analysis report of team success rates.
- Assist customers with questions on concerns regarding their
Languages
- English
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