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Information Technology Project Coordinator
Virtual Vocations Inc
- United States
- United States
About
Track and respond to customer feedback in line with Customer-Loop Feedback processes Collaborate with data program owners to enhance customer satisfaction processes Maintain reporting on customer satisfaction and support operational activities for research processes
Required Qualifications
5 years of experience in managing customer feedback and satisfaction metrics Experience with UX Research Operations, including recruitment and project tracking Familiarity with tools like User Interviews, Qualtrics, and Microsoft 365 Experience working with cross-functional teams in product management and customer experience Proficiency in maintaining customer satisfaction processes and reporting
Languages
- English
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