About
Key Responsibilities:
Client Relationship Management:
* Serve as the primary point of contact between the agency and clients.
* Understand clients' goals, objectives, and preferences to provide tailored advertising solutions.
* Build and nurture strong, long-lasting client relationships/partnerships.
* Collaborate with other agencies on behalf of client.
* Act as a trusted advisor to clients, offering insights and recommendations to achieve their business objectives.
Project Management:
* Create project timelines, manage budgets, and ensure the timely delivery of fast turnaround campaigns.
* Oversee the production process, from concept to execution, while maintaining quality and consistency.
* Monitor and report on campaign performance, making data-driven recommendations for optimizations.
Team Collaboration:
* Coordinate efforts among various departments, including creative, media planning, and analytics.
* Foster collaboration and communication to ensure all team members are aligned with project goals.
* Provide clear and concise briefs to internal teams, guiding them in the development of creative assets and campaign materials.
Budget Management:
* Prepare and manage project budgets, ensuring adherence to client budget constraints.
* Monitor expenses and allocate resources effectively to maximize ROI.
* Generate accurate financial reports and forecasts for clients and agency management.
Communication and Reporting:
* Regularly update clients on campaign progress, performance metrics, and any necessary adjustments.
* Prepare and deliver compelling presentations to clients for campaign reviews and new proposals.
* Maintain detailed records of client interactions, agreements, and project documentation.
Client Retention and Growth:
* Identify opportunities for upselling or cross-selling agency services to existing clients.
* Seek client feedback and use it to continuously improve the quality of service.
* Develop and implement strategies to retain and grow client accounts.
Qualifications:
* Bachelor's degree in marketing, advertising, business, or a related field
* Proven experience in digital account management within an advertising agency or related industry.
* Strong understanding of digital principles and projects.
* Exceptional communication, presentation, and interpersonal skills.
* Proficiency in project management and budget oversight.
* Ability to analyze data and draw actionable insights.
* Highly organized with excellent attention to detail.
* Creative problem-solving and decision-making abilities.
* Proficiency in industry-specific software and tools (e.g., project management software, analytics tools).
* Ability to thrive in a fast-paced, dynamic environment.
Pay: $85,000.00 - $95,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Vision insurance
Work Location: Remote
Languages
- English
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