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About
Manage, troubleshoot, and resolve technical issues for enterprise customers Report product issues to development and advocate for customer needs Lead resolution of complex support issues and mentor Cloud Network Engineers
Key Requirements:
Minimum 5+ years of experience in customer success, network engineering, or similar roles Solid understanding of networking concepts and infrastructure software Experience with major cloud platforms like AWS, Azure, or Google Cloud Experience in configuring and troubleshooting networking products/solutions Familiarity with Python, shell scripting, and automation is preferred
Languages
- English
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