Technical Inside Sales Representative

Join Wainbee!

Wainbee is 100% employee-owned! This is reflected in the values we place on our employees and the way we support them.

Here's what you can expect when you join our team:

1. Growth opportunities in the industrial sector: Wainbee offers a dynamic environment with many opportunities for growth.

2. Competitive compensation and benefits: We value our employees and recognize their contributions. As an Inside Sales Technical Representative at Wainbee, you can expect an annual bonus, employer-paid benefits and a pension plan that includes an employer contribution.

3. Training and support: We offer ongoing training and support to help you thrive in your position.

Position: Inside Technical Sales Representative
Location: Chicoutimi, QC
Schedule: 8:30 AM – 4:30 PM / 37.5 hours per week

Responsibilities

• Promptly respond to incoming phone calls and customer inquiries received by phone, email, or in person
• Process quotations and orders quickly and efficiently
• Follow up on all submitted quotes within 24 hours
• Provide technical assistance to support product selection (excluding engineered systems and projects)
• Properly manage and process return requests
• Promote the use of in-stock items to customers
• Cross-reference competitor part numbers with appropriate Wainbee products
• Work closely with outside sales representatives to support marketing programs and company objectives

Working Conditions

Physical Requirements

• Very light physical activity

Mental/Professional Requirements

• Bilingual (French and English, both spoken and written – required due to the nature of the role)
• Strong organizational skills and attention to detail
• Excellent time management skills
• Strong interpersonal and leadership skills
• Excellent communication and teamwork abilities
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Ability to handle stress

Requirements

Education / Experience

• High school diploma with 1–2 years of relevant experience, or a certification in a technical/mechanical field, or an equivalent combination of education and experience
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word)
• 3+ years of inside technical sales experience
• Mechanical aptitude (assessed through a standard test)

If you're passionate about taking on new challenges, APPLY NOW! We look forward to meeting you!