About
Overview Office1 is a leading provider of office technology solutions in the SMB space, delivering a SaaS-like engagement model to manage technology needs. Since 1995 we have supported customers and grown as a managed services provider in the Western United States. Join us to help shape the future.
Responsibilities
Maintain developmental, sandbox, and production environments.
Develop and deploy Creatio CRM.
Fix bugs in existing code.
Collaborate with product, design, and marketing teams.
Provide technical assistance and support for incoming queries related to custom software.
Write standard processes and procedures.
Train end users.
Maintain documentation per company standards.
Resolve user-submitted problems and questions.
Meet deadlines by working at a steady pace while maintaining quality and accuracy.
Provide assistance to administration and technical divisions as needed.
Submit required reports on a timely basis.
Design and support Creatio CRM and other custom software as needed.
Develop and maintain relationships with software vendors.
Pursue professional training to stay current in the industry.
Maintain confidentiality regarding information being processed, stored, or accessed.
Requirements
Technical Skills: Creatio (formerly bpm’online) is a low-code platform; some advanced customization may involve server-side scripting.
Data Analyst Skills: ability to analyze and interpret complex datasets; identify patterns, trends, and outliers; data visualization with tools like Tableau or Power BI; ability to clean and preprocess data.
Business Acumen: understanding of business processes and alignment of data analysis with organizational goals.
CRM System Understanding: familiarity with Creatio data structures and data flow within the CRM.
Data Integration: experience with integrating data from multiple sources and knowledge of ETL processes.
Continuous Learning: willingness to stay updated on industry trends.
Programming Skills: JavaScript for client-side customization; C# for server-side logic; SQL (MSSQL) for database queries; ASP.NET for Creatio web app; CSS and HTML for UI customization.
Other: strong problem-solving, communication, teamwork, and organizational skills; knowledge of O365; hardware and performance troubleshooting.
Diversity Office1 believes in a diverse team and strives to create a welcoming and respectful work environment for everyone.
Benefits
Paid Personal Time Off
Paid Holidays
Vacation Time
Medical, Dental, and Vision (generous contribution)
Supplemental Benefits (STD/LTD, Life, EAP & more)
401K Matching
Onsite Parking
Onsite Gym, Showers and Lockers
Activity Rooms
Job Posted by ApplicantPro
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Languages
- English
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