Scheduler

Job Description

• Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
• Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
• Manages department schedule by maintaining calendars for department personnel and arranging meetings.
• Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
• Maintains customer confidence and protects operations by keeping information confidential.
• Pull Permits with PG&E and different city permits when needed
• Schedule and coordinate inspections with City or PG&E Inspectors for completion of projects.
• Contributes to team effort by accomplishing related results as needed.
• Knowledge on how to use Service Titan

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