Assistant Restaurant Manager

As part of Michel Reybier Hospitality, the Schweizerhof Zermatt is one of the pioneers of a different vision of hospitality, marking the beginning of a completely new story. An avant-garde concept in the renowned mountain resort of Zermatt, nestled in the Swiss Alps. From old to new… The Schweizerhof Zermatt, a member of Small Luxury Hotels of the World, now stands as an exquisite mountain hotel with 95 rooms, representing a modern, contemporary lifestyle – Urban Deluxe Skiing par excellence. Only the Matterhorn remains unchanged, rising proudly to 4,478 meters…

The F&B offering includes La Muña (Peruvian-Japanese fusion cuisine), Schweizerhof KITCHEN (barbecue, pizza, and international dishes), The Cheese Factory (traditional Swiss cheese specialties), a spacious smoking lounge, and a cocktail bar. Guests are also delighted by the extensive spa and enjoy personalized services such as the Kids Club and the in-house ski rental service.

Working at Hotel Schweizerhof Zermatt

Working in one of the most legendary mountain destinations in the world? Surrounded by sports, nature, and relaxation, you'll create memories that last a lifetime. At the Schweizerhof Zermatt, you'll not only work in an innovative, modern design & lifestyle hotel, but also benefit from numerous advantages within and around the hotel. Become part of the Schweizerhof family and help us write the next chapter of this iconic hotel's story.

In our hotel, you can expect an international working environment, where you can build valuable connections and benefit from the Michel Reybier Hospitality network as a whole.

Unconventional. Different. Smart. Surprising. Vibrant.
That's what defines the new, unique Schweizerhof Zermatt!
Be part of it!

"Zum F&B-Angebot des Hotels Schweizerhof Zermatt gehören die Restaurants La Muña (peruanisch-japanische Fusionküche), Schweizerhof KITCHEN (Barbecue, Pizza und internationale Gerichte) sowie die Cheese Factory (typisch schweizerische Käsegerichte) und die sommerliche Terrasse.

Zur Ergänzung unseres Teams suchen wir einen versierten Assistant Restaurant Manager für die kommende Wintersaison 2024/25. Bewerben Sie sich jetzt!"

• Shared responsibility for the entire F&B and controlling area
• Ensuring smooth day-to-day operations
• Responsible for purchasing beverages and wines
• Monitoring and managing the cash register and inventory management system
• Overseeing the reservation system
• Preparing statistics and analyses
• Writing menus and promotional offers
• Creating duty rosters and work schedules
• Responsible for quality assurance and service standards
• Supporting recruitment, onboarding, and training of service staff
• Leading and motivating the team during shifts to ensure high performance
• Handling guest feedback, complaints, and special requests in a professional manner
• Assisting in budget planning and cost control (labor, food cost, beverage cost)
• Monitoring KPIs and contributing to revenue optimization strategies
• Ensuring compliance with hygiene, health, and safety regulations (HACCP standards)
• Coordinating with kitchen and other departments to ensure seamless service flow
• Supervising opening and closing procedures
• Managing supplier relationships and negotiating with vendors when required
• Assisting in organizing events, banquets, and private functions
• Monitoring stock levels and conducting regular inventory checks
• Implementing and maintaining upselling and cross-selling strategies
• Supporting the development and execution of marketing initiatives and promotions
• Ensuring proper handling of cash, billing, and daily financial reconciliation

• Employee, Family & Friends room rates and various other benefits (e.g., in the many restaurants of MRH-Zermatt SA hotels)
• An exclusive fitness room for our employees, as well as a wide range of sports activities in Zermatt
• Access to our pool area during designated employee swimming hours
• A development program offering access to various courses, for example with the company Ritzy
• Discounts on seasonal or annual mountain lift passes with the Zermatt resident card
• For employees who do not wish or are unable to work both the winter and summer seasons in Zermatt, we provide support—together with our partner hotels—in finding a complementary position

• Completed vocational training as a restaurant specialist
• 2+ years of professional experience in upscale hospitality, preferably in a similar position
• Very good command of English and French; German language is an advantage
• Experience with international clientele as well as solid knowledge of wines
• Knowledge of the Micros POS system is an advantage
• Responsible personality with a pleasant leadership style