Despatch Team Leader

• Fully support the activities that are defined within the master schedule for the area, maintaining a key focus on the metrics of the area and any deadlines along with the impact of change on any team members.
• Work cross functionally and build relationships to maximise performance.
• Ensure that each team member understands their role in delivering our business goals.

• Build strong relationships with each team member.
• Minimise absenteeism and organise unplanned cover when required taking the necessary steps to minimise cost.
• Train the team on OPEX tools systems and standards and track team member capability using versatility matrices.
• Involve the team in priority problem solving activities and promote a culture of learning and development.
• Communicate regularly and ensure goals and targets are clear through team forums
• Ensure team members are working to their strengths.
• Use problem solving to remove obstacles which may prevent team members from completing their roles effectively.
• Reward both successes and ideal behaviours. Address any performance issues promptly and discretely.

• Collect and analyse data to underpin decisions and the allocation of resource within the production stream.
• Improve key metrics for the logistics area and drive 3C problem solving activity.
• Design reliability into processes.
• Standardise through the use of 5S, Work Element Sheets, Standard Operating Procedures and other standards required to run the area effectively. Conduct layered confirmation to confirm standard work.

• Use visual management to communicate to the team performance issues and what you are doing about correcting them.
• Deliver value; hourly, daily, and weekly maintaining picking accuracy & stock control - trigger the escalation process for any deviation in safety, material flow or customer impacts (internal & external)
• Ensure that start-ups are documented, and the appropriate checks have been made and escalated as appropriate
• Ensure that shift handovers documented and communicated effectively.
• Optimise labour minimise waste and distribution costs while maximising stock management, and attainment of picking targets

• Proficient written, numerical, and verbal skills.
• Fluency of English language (Oral and Written).
• Experience in a Supply Chain operation.
• Problem solving and troubleshooting.
• Absence Management
• Chiller Management
• Stock Controls
• Haulage Management
• Team management experience.
• Proficient with MS Office tools.
• Proficient in SAP & Innova
• Understanding of lean tools and formal problem solving.
• Detailed understanding of the processes in the area of responsibility.
• Forklift License

• Essential
• Essential
• Essential
• Essential
• Essential
• Essential
• Essential
• Essential
• Desirable
• Desirable
• Desirable
• Desirable
• Desirable
• Desirable

• Foundation level Health and Safety, Food Safety and HACCP

• Desirable

TITL1_UKTJ

Nice-to-have skills

• Problem Solving
• SAP
• Troubleshooting

• London, England, United Kingdom

Work experience

• Supply Chain

Languages

• English