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About
Manager, Analytics Architecture
is an integral part of our Digital Marketing team at TELUS Digital. To help retain our deep culture of collaboration, this role will maintain an in‑office presence in a hybrid capacity 2‑3 days weekly. This role can be located in Boston, MA; Charlottesville, VA; Columbus, OH; Durham, NC.
The Opportunity As a Manager, Analytics Architecture, you’ll join a collaborative and consultative product analytics team dedicated to building world‑class digital products. Reporting to the Director of Analytics & Optimization, you’ll bridge the gap between strategy and technical execution by architecting and leading analytics work across the full product lifecycle. This is a unique opportunity to lead and directly influence the success of our analytics practice, product direction, and clients without losing your connection to the craft.
After a year in this role, you’ll have made the following impacts on our analytics practice:
Partnered with the Director of Analytics and our Staff Analytics Architects to shape team standards, processes, and culture – leaving your mark on how we work.
Managed and mentored mid‑level and senior analytics architects, helping them develop new skills and elevate their consultative abilities.
Led 3‑5 digital product analytics initiatives for some of the world’s most recognized brands.
Responsibilities
Lead, delegate, and provide oversight for a cross‑functional team of product analytics practitioners.
Provide mentorship and management to 2‑5 analytics architects (including conducting weekly 1:1s, providing coaching, writing performance reviews).
Report to the Director of Analytics, advising on staffing decisions, team development, and project scoping.
Provide meaningful team leadership and strategic project guidance across 1‑2 client projects.
Audit, select, and recommend the best analytics tool stack to suit client needs (e.g., Adobe Analytics, Google Analytics, Mixpanel, Amplitude, Segment, mParticle).
Partner with clients to set measurement and business goals and resolve issues to ensure the users’ best interests.
Develop and lead workshops with clients to understand their business goals and translate them into trackable outcomes within products.
Use storytelling to present complex data in ways that are meaningful and actionable for our clients and teams.
Build trust and credibility with clients through empathy and open communication.
Collaborate with other analytics leaders to influence TELUS Digital’s service offering, analytics practices and processes, and deliverables.
Advocate for analytics best practices with our clients and across our company.
Provide internal and external thought leadership that promotes the analytics practice.
Stay current on industry trends and the changing trajectory of the practice (e.g., tooling innovation, ethical and regulatory developments).
Qualifications
8+ years of professional experience developing and executing analytics strategy and implementation within a digital agency or consulting environment.
3–5+ years of experience managing team members, with a genuine passion and skill for developing talent and empowering teams to do their best work.
Experience working with a breadth of analytics tools and platforms (e.g., Adobe Analytics, Amplitude, Mixpanel, and Google Analytics), and can guide organizations in selecting the ideal tools for their needs.
Effectively communicate and present complex data in meaningful and actionable ways to clients and multidisciplinary product teams (e.g., engineers and designers) to guide product‑decisions.
Strong business sensibilities and can effectively identify and translate high‑level business objectives to reportable metrics.
Experience creating analytics tracking specifications for web and/or mobile products that are being used in production.
Demonstrated experience working with senior‑level clients or stakeholders.
Ability to work collaboratively with teammates with various levels of experience and diverse areas of expertise.
Experience collaborating with cross‑functional teams with a strong preference for candidates who have partnered closely with digital marketers.
Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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Compensation Range:
$145K - $169K
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Languages
- English
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