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About
You will be working on a variety of projects and environments for household names using the latest technology including Public Cloud, Terraform, Ansible, PowerShell, Datadog, Jenkins, Bitbucket, Jira, Containers, etc. Learning, collaborating, training, and certification are strongly encouraged, and opportunities to do so will be provided.
The successful candidate will be someone who can demonstrate a genuine desire and passion for Public Cloud, client service, and automation.
Responsibilities
Act as the lead engineer on large or complex client deploy projects
Act as the lead engineer on product engineering projects to further develop our service
Provide Public Cloud subject matter expertise advice and assistance to pre‑sales architects
Installation, configuration, and ongoing management of O/S and Public Cloud services
Implementing and maintaining custom client machine images and centralized configuration management to enable quick repeatable builds and auto‑scaling
Maintaining high availability through proactive measures
Troubleshooting and resolving complex technical issues
Ensuring clients & partners are updated on current status of work and issues
Raise, investigate and resolve problems and known errors in line with the problem management process
Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board
Partake in an on‑call rotation to provide 24×7 4th line support for Ensono’s Public Cloud clients
Proactively keep up to date on Public Cloud services and developments
Buddy new members of the team and train other teams
Act as team leader and technical escalation point in Manager’s absence
Required Qualifications
8+ years’ experience in supporting highly customer‑focused mission critical environments (e.g., high profile websites or enterprise infrastructure) essential.
3+ years’ experience engineering, architecting, or supporting Public Cloud solutions (AWS, Azure, and/or GCP), with GCP experience strongly preferred.
Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.
Excellent O/S knowledge with strong hands‑on experience in Linux (must‑have) and working knowledge of Windows. RHCE/MCSE or equivalent practical experience preferred.
Proven experience implementing and supporting Public Cloud‑based services such as EC2, S3, EBS, ELB, RDS, IAM, Route53, CloudFront, ElastiCache, WAF, or equivalent services in Azure/GCP.
Strong automation and scripting capability (must‑have) using one or more of Python, Bash, PowerShell, or Perl, with a DevOps‑first mindset.
Experience building and maintaining scalable, highly available, and auto‑scaled environments using Infrastructure as Code and configuration management tools (e.g., Terraform, CloudFormation, Ansible).
Experience working with or supporting containerized environments such as Docker, Kubernetes, EKS/ECS, or equivalent platforms.
Strong client‑facing skills with outstanding written and verbal communication, able to explain complex technical concepts simply to technical and non‑technical stakeholders.
Holds current Public Cloud Associate and Professional‑level certifications.
Holds at least one Public Cloud Specialty certification (e.g., Security, Networking).
Willingness and ability to travel occasionally, including week‑long engagements when required.
A degree in a computing‑related discipline preferred or equivalent experience and demonstrated capability.
Preferred Qualifications
Experience working in an ITIL‑aligned support environment beneficial.
Benefits
Unlimited Paid Days Off
Three health plan options
401k with company match
Eligibility for dental, vision, short and long‑term disability, life and AD&D coverage, and flexible spending accounts
Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
Paid childbearing and paternal leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Sabbatical leave
Wellness program
Flexible work schedule
Compensation As of the date of this posting, a good faith estimate of the current pay scale for this role is $112,000 to $163,000 annually based on a full‑time schedule. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.
Equal Opportunity Employer Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_English_formattedESQA508c.pdf).
If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.
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Languages
- English
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