System Administrator
de Smit Medical Systems Ltd
- Wotton, England, United Kingdom
- Wotton, England, United Kingdom
About
* *Job Reference: *DSM-IT-202604
* *Responsible to: *Operations Director
* *Salary: *£35,000-40,000 according to experience.
* *Employment status: *Permanent/Full-time
* *Working pattern:* Monday to Thursday, 8am to 4.30pm. Please note: Occasional out-of-hours work may be required for system updates (e.g., network patching) to prevent business disruption.
* *Location: *Cromhall, South Gloucestershire, GL12 8AX, when office-based. Hybrid working is available once induction and training are complete.
* *Driving license: *A full, clean UK driving license and your own transportation are required due to the office's rural location, which is not easily accessible by public transport.
* *Residency: *UK resident, eligible to work in the UK. Local to Bristol/South Gloucestershire.
* *Benefits: *Four-day work week, 6.6 weeks (including bank holidays) paid annual leave per year, company pension, hybrid working, bonus annual leave for long service, health cash plan, death in service, and annual leave purchase scheme.
* *Closing Date: *24 April 2026
* *Starting Date:* As soon as possible
*Why join de Smit Medical?*
de Smit Medical is a trusted supplier of medical technology to the NHS and private healthcare providers across the UK. We are a friendly, collaborative team delivering high-quality equipment, servicing, training and support, while maintaining strong operational and regulatory standards. We reward our team with:
* *A true work-life balance: *Thanks to our gold standard, 32-hour, *four-day work week*
* *Hybrid working*: 2 days in the office, 2 days from home (once induction is complete)
* *6.6 weeks paid annual leave* (including bank holidays) with an additional bonus week for long service
* *Additional benefits* include company pension, health cash plan, death in service and annual leave purchase scheme
*About the role*
This is a varied, hands-on Systems Administrator role covering cloud services, infrastructure, networking, security, web hosting, and user support. You will work across a broad range of technologies and play a key role in maintaining and improving our secure IT environment.
We do not expect applicants to have experience in every listed area; a solid technical foundation, willingness to learn, and strong communication skills matter most.
_*Success in this role means*_ being technically capable, security-minded, calm under pressure, and able to support users with patience, clarity and professionalism.
*About the interview process*
We keep things simple and supportive. You will first meet us in a virtual interview so we can learn a little about you and introduce the role. Successful candidates will be invited to our Cromhall office for a friendly face-to-face meeting, a tour, and a short quiz related to the role. It’s a great chance to get to know us and ask any questions.
*Key Responsibilities*
* *System & Network Administration:* Manage and maintain our core infrastructure, servers, and networking equipment (routers, switches, firewalls, Wi-Fi).
* *IT Support & Problem Solving: *Diagnose and resolve end-user issues via our ticketing system. Use these insights to proactively improve our systems.
* *Cloud Management:* Administer Microsoft 365 services, AWS-hosted services, and our Linux-based web servers.
* *Security & Compliance:* Maintain security policies, support Cyber Essentials Plus compliance, run phishing simulations, and monitor alerts.
* *Training & Documentation:* Support the Operations Director in producing and delivering internal IT training, while maintaining the asset register and IT documentation.
* *Disaster Recovery: *Develop, test, and manage robust backup and disaster recovery procedures.
*About our tech stack*
You'll be working in a modern, self-managed, secure environment that includes:
* *Core:* Microsoft 365 (Azure, Entra, Intune, Defender, Exchange, Teams, SharePoint/OneDrive, etc.), Windows Server, Hyper‑V, Windows 11 and Android endpoints.
* *Infrastructure & Cloud:* AWS, Cloudflare, Veeam, Synology, UniFi/Dell/Draytek networking.
* *Web & Apps:* PHP/LAMP, GitLab, Debian/Ubuntu, WordPress/WooCommerce, Bitwarden, Freshdesk, Bookstack.
*Essential Skills and Qualifications*
* Proven experience in an IT helpdesk or technical support role
* Proven experience with Microsoft 365 administration
* Good understanding of infrastructure, networks and operating systems
* Strong troubleshooting ability
* Excellent communication, patience and diplomacy
* Ability to write clear documentation
* Eligibility to work in the UK
* Full UK driving licence
*Desirable Skills and Qualifications*
* Computing degree or formal IT qualifications
* Scripting skills (PowerShell, bash, Regex)
* Linux or PHP/LAMP experience
* AWS experience
* Familiarity with full‑stack development
*Personal Qualities*
* Reliability and strong time‑management
* Practical judgement and problem‑solving ability
* Calmness during incidents
* Ability to work independently and as part of a team
* High attention to detail
* Customer‑focused mindset
* Ability to prioritise workload and work with broad direction
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
* Company pension
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Work from home
Ability to commute/relocate:
* Wotton-under-Edge GL12 8AX: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have your own mode of transport to reliably commute to the office in Cromhall, GL12 8AX?
Education:
* A-Level or equivalent (required)
Experience:
* System administration: 2 years (required)
Language:
* English (required)
Licence/Certification:
* UK Driving Licence (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Wotton-under-Edge GL12 8AX
Languages
- English
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