System Engineer - Level 2 - Enterprise Tools Management

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate candidate who would support one of our clients located in the Annapolis Junction, MD area.

CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TO BE CONSIDERED FOR THE POSITION.

Job Description:

1. Service Monitoring and Management: • Continuously monitor the availability and performance of Splunk, SCCM, Micro Focus, and 1E. • Identify, analyze, and resolve issues related to these enterprise tools in a timely manner. • Implement proactive measures to prevent service disruptions and optimize performance.
2. Enterprise Patching: • Manage and execute patching activities across the enterprise to address security vulnerabilities and ensure system stability. • Coordinate with relevant teams to schedule and deploy patches with minimal disruption to business operations. • Maintain accurate records of patching activities and verify the successful implementation of patches.
3. Performance Analytics: • Utilize performance analytics tools to assess the efficiency and effectiveness of enterprise services. • Generate regular reports on service performance, patching status, and security compliance. • Provide insights and recommendations for performance improvements and security enhancements.
4. Issue Remediation: • Respond to and resolve incidents related to enterprise tools promptly. • Perform root cause analysis of recurring issues and develop strategies to prevent future occurrences. • Collaborate with other IT teams to address complex problems and implement long-term solutions.
5. Security Compliance: • Ensure all enterprise services meet security compliance requirements and industry best practices. • Stay current with relevant security standards and updates, integrating them into enterprise tool management processes. • Conduct periodic security assessments and audits to maintain compliance.
6. Documentation and Communication: • Develop and maintain comprehensive documentation for monitoring, patching, and performance processes. • Communicate effectively with stakeholders regarding service status, incidents, and resolution progress. • Prepare and present reports to management on service performance and compliance status.
   
   Day Shift - Mon-Fri
   
   Salary: $119k - $247k depending on experience and contract.
   
   Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays. Eligible for health care (single and family) immediately. 401(k) plan with employer match available.
   
   Qualifications:
   
   Bachelors degree with 14 years experience or HS/GED with 19 years experience in systems.engineering.
   
   Required Skills: Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders Experience with monitoring tools and performance tuning. Familiarity with security compliance standards and best practices. Patch Management Problem Solving Critical Thinking Proven experience managing and supporting enterprise tools, including Splunk, SCCM, Micro Focus, and 1E. Strong knowledge of cloud security principles and best practices Strong problem-solving skills and the ability to troubleshoot complex technical issues
   
   Desired Skills: Experience with scripting and automation (e.g., PowerShell). Mission Accomplishment
   
   (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information Assurance Category IAT Level II. CompTIA Security+ CE.)
   
   STRATUM NETWORKS OVERVIEW:
   
   Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions. Our high-end network and security consulting to Department of Defense and Intelligence Community clients create robust, secure network infrastructure, policies, and procedures for local and global, terrestrial and satellite networks.
   
   As leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks. To learn more, visit www.stratumnet.com .
   
   Stratum Networks, Inc is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law.