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About
Wainbee is 100% employee-owned! This is reflected in the values we place on our employees and the way we support them.
As a Customer Experience Support person at Wainbee, you can look forward to employer-paid benefits and a pension plan that includes an employer contribution.
Position: Customer Experience Support
Location: Saint - Georges
Schedule: 8:30 am - 4:30 pm / 37.5 hours per week
Responsibilities:
Store Operation & Customer Service
Greet walk-in customers to the store in a professional and welcoming manner.
Assist customers with their product requirements.
Build hydraulic and pneumatic hose assemblies utilizing the provided tools, equipment, and training.
Pick, pack and ship orders and transfers.
Maintain store stock levels and product displays.
Maintain a neat, inviting, and safe store.
Actively participate in development training provided by the company and vendors.
Provide complete accurate information to other supporting departments such as
Purchasing, Credit and technical services . Perform other duties as assigned. Warehouse
Follow guidelines safe warehouse access and operation of machinery.
Receive, process and report if any discrepancy in incoming orders (POs, Transfers) ensuring accuracy and completeness.
Monitor transfers in transit and report if any misalignment occurs.
Pack goods so that they arrive intact at the customer's or supplier's premises.
Perform data entry and maintain accurate records in the inventory management system.
Monitor and maintain inventory levels, ensuring adequate levels of supplies are always available.
Assist with the organization and maintenance of the warehouse, including shelving, labeling, and cleaning.
Participate in periodic inventory audits and cycle counts. To be considered for this position, candidates must meet the following requirements:
Mechanical and technical education and/or proven experience in hydraulics and or
pneumatics.
Knowledge of Microsoft Office products, including Excel, Word, and Power Point.
Superior telephone manners and strong interpersonal skills.
Strong written and verbal skills to communicate with all levels of the organization.
Strong customer service orientation.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Physical Demands: Moderate physical Activity Able to lift up to 40 lbs If you are interested and have the skills required for this position, APPLY NOW! We look forward to meeting you!
Languages
- English
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