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Universal Business Team

Sales and Marketing Administrator

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  • GB
    Knowsley, England, United Kingdom
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  • +3
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  • GB
    Knowsley, England, United Kingdom

About

Location: Huyton Business Park, Liverpool (Hybrid Working) Salary: £30,000 – £35,000 per annum (depending on experience) + bonus Hours: Full-time, Monday to Friday (35–40 hours per week, flexible start between 8am and 9am) Join a Growing Family-Run Business in the Promotional Products Industry An exciting opportunity has arisen for a talented and motivated Sales and Marketing Administrator to join a well-established and growing family-run SME based in Huyton Business Park, Liverpool. This company specialises in branded merchandise, promotional products, and corporate gifting, helping organisations across the UK enhance their brand visibility through high-quality, creative, and sustainable products. From luxury executive gifts and bespoke calendars to eco-friendly giveaways and branded stationery, the business is known for its outstanding customer service, innovative approach, and strong supplier partnerships. The Role This is a varied and rewarding position supporting both the sales and marketing functions, combining administrative excellence, customer service, and creative input. Key responsibilities include: * Responding promptly to customer enquiries and preparing accurate quotations. * Processing orders, liaising with suppliers, and sending proofs and artwork for approval. * Monitoring orders in progress and ensuring timely delivery. * Preparing and scheduling email campaigns and LinkedIn posts in coordination with the sales team. * Assisting in the creation of digital marketing materials and monitoring website traffic. * Maintaining and updating the customer database and CRM system. * Collaborating with designers and suppliers to produce engaging proof visuals and marketing assets. Performance objectives: Success will be measured through timely follow-up on sales leads, the effectiveness of marketing activities, and your contribution to maintaining high levels of customer satisfaction. Requirements * Strong written and verbal communication skills. * Excellent organisational and administrative abilities. * Confidence using Microsoft Office and CRM systems. * An interest in marketing, branding, or promotional products. * A flexible, can-do attitude and willingness to learn. Experience in sales administration, marketing support, or a similar role would be an advantage, but enthusiasm and initiative are equally valued. We are looking for a proactive and organised individual who enjoys working as part of a team and has a keen eye for detail. You will be confident communicating with clients and suppliers, able to manage multiple projects at once, and bring a creative, solutions-focused approach to your work. Benefits This is a fantastic opportunity to join a growing SME in the promotional merchandise sector, where no two days are the same. The company prides itself on providing: * Expert production and printing capabilities – working with trusted UK and European suppliers. * Efficient warehousing and fulfilment – ensuring smooth storage, kitting, and delivery operations. * Creative sourcing expertise – offering clients bespoke and sustainable product solutions. * A supportive, family-run culture – where your ideas and input truly make a difference. * Hybrid working options – with flexibility around start and finish times (typically 8am–5pm). You’ll have the opportunity to develop your skills in both sales and digital marketing, gain exposure to a wide variety of brands and campaigns, and grow within a supportive business that values initiative, teamwork, and creativity

Nice-to-have skills

  • Customer Service
  • Digital Marketing
  • Email Marketing
  • Knowsley, England, United Kingdom

Work experience

  • Digital specialist
  • Marketing Project Manager
  • CRM Campaign

Languages

  • English
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