Sales and Customer Care Specialist

Here at Schacht Spindle Company we pride ourselves on the quality of our products and the care we give our customers. This important customer facing position is a great fit for a quick-learning individual ready for a fast-paced office environment. Strong interpersonal skills, including friendliness, a desire to help others, and a can-do attitude, are all important to finding fulfilment in this support position. This multifaceted office position requires meticulous organizational skills, and the ability to juggle multiple tasks. Tasks include answering and directing calls, creating spreadsheets, running reports, caring for the printer, order entry and proofreading, assisting sales staff, and greeting visitors. Enthusiasm and curiosity for spinning and weaving is important to assisting customers and job satisfaction. Schacht Spindle Company is a premier manufacturer in the craft industry of handweaving and spinning equipment since 1969. Required skills:

Microsoft Office Suite

Clear and accurate communication

Excellent business writing skills

Ability to operate office equipment

Organized with an attention to detail

Flexibility

Enthusiasm for spinning and weaving

Good to have:

Database management

Creative problem-solving ability

Patience and empathy

Attentiveness

Shopify experience

Good listening skills

Positive language use