Technical Delivery Manager (H/F/X)

Planisware is a global provider of Project Portfolio Management software solutions designed to support product development, engineering, and IT business processes. We have been dedicated to helping our customers drive strategic and innovation excellence, make confident business decisions, and increase portfolio value for over 25 years. Today, over +- 700 organizations worldwide rely on Planisware solutions to manage their projects, resources, and portfolios. A global organization, Planisware offices are in the United States, Canada, United Kingdom, Germany, France, Singapore and Japan.

What you'll do

After a period of training in our architecture, processes, and tools, you will be in charge of the projects to implement the Planisware solution in SaaS.

As part of the infrastructure and support team, you will intervene in the implementation phase to ensure the compliance of the service with customer needs and our security rules, then you will ensure the operational management of the solution and its evolution over time.

You will have the opportunity to participate in high-level projects while benefiting from the friendliness of a dynamic company.

• Ensure compliance with ISO 27001 security procedures
• Stage and Gate owner, review of deliveries requirements from account management, infrastructure, SaaS and consulting team.
• Technical management for upgrades of our solutions.
• Testing and validation of Change management procedures
• Development and documentation of new procedures.
• Responsible to setup and update the various Web server components for Authentication and authorization (single sign on, LDAP/AD integration)
• Setup database encryption and backup
• Setup infrastructure related components to allow third party integration (sftp, vpn tunnel.)

* SaaS Operations

• Assist Support team for infrastructure related issues.
• Analysis and moderation of incoming infrastructure requests.
• Period of second level On Duty during the weekend or Days Off

* Development Operations

• development and improvement of monitoring tool/solutions to support our SaaS operation
• Automation of software/configuration deployments (initial setup, updates, and upgrades)

What is expected from you

• Bac + 5 with a good level of English that will allow you to integrate into an international team
• You are of dynamic temperament, with a good sense of communication and service.
• Knowledge of deployment automation (Ansible, Puppet) and monitoring tools, as well as Bash Shell (python and perl experience is a plus), and global understanding of the Linux, Apache, PostgreSQL stack components.
• A critical mind that will make it possible to make and propose continuous improvements to our architecture and our processes a plus.

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