Network Administrator

At American Equity Investment Life Holding Company ® we offer leading annuity products that help empower our clients to fulfill their needs and wants in retirement. Our success comes from hiring high-energy individuals who embody the beliefs that drive our unique culture. We currently fund over half a million retirements nationwide, and have been headquartered in West Des Moines, Iowa, for over twenty-five years with satellite offices in Charlotte, NC and New York, NY.

GENERAL PURPOSE OF THE JOB:

The Network Administrator will focus on the completion of projects within the network engineering area in support of the company's network infrastructure. They may perform network troubleshooting, build and/or modify documentation, do installs, and general maintenance around LANs, WANs, Internet and intranet systems, and network segments including on premise and cloud network infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITIES: •Learn the concepts of managing an enterprise network. •Assist with management of networking equipment to comply with the company security policy. •Prepare and maintain documentation of network configurations and cabling layouts. •Analyze and monitor network security and implement patches and fixes to address potential security holes. •Configure and conduct network performance monitoring and troubleshooting to analyze and isolate issues. •Learns, follows, and may provide input to department standards. •Automate processes whenever possible. •Completes project and support tasks with guidance from mentor and department leader. •Work towards proficiency in quality processes in infrastructure processes and updates projects and tickets in JIRA.

SUPERVISORY RESPONSIBILITIES:

Direct Reports: 0

General Description of Indirect Reports (2 and 3-downs): 0

EDUCATION AND/OR EXPERIENCE:

Pursuing a Bachelor's degree in Computer Science, Computer Engineering or related field

of study or 2 years of IT experience.

Other preferred skills and experience: •Scripting preferred and experience in Cloud Infrastructure is a plus. •MS Office experience is a plus •High School diploma or equivalent •Able to work up to 40 hours/week

CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS:

None required for this position.

KNOWLEDGE, SKILLS AND ABILITIES: •Good communication skills, problem solving skills, and the ability to work in a diverse environment •Learn quickly when faced with new challenges and situations; analyze success and failures •Collaborative & team-oriented sharing the responsibility of work and accountability for outcomes with team members; uncovering new perspectives through inclusion •Demonstrate a high level of accountability setting personal goals and working to align these with business activities; work in an organized matter •Results driven with a sense of urgency that motivates others to achieve goals and improve performance •Maintaining respectful interactions with others •Ability to make quick decisions with available information. •Effective verbal and written communication skills. •Attention to detail and self-motivated. •Works to understand business implication of work. •Ability to work effectively in team environment. •Works to possess professionalism and the ability to follow-through. •Adaptable to change, delays and unexpected events.

This description covers the major purpose and essential functions of the job. It is not intended to give all details or a step-by-step account of the way each task is to be performed. Employees may receive other job-related instructions and be required to perform other job-related work requested by their manager. All requirements are subject to possible modification to provide reasonable accommodation to qualified individuals with disabilities.

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