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About
We partner with leading companies—ranging from industrial chemical manufacturers to global
food ingredient providers—to solve complex challenges in reaching and serving hard-to-access
markets. By acting as an extension of our clients' brands, we help them grow sales, optimize
operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to
drive exceptional results. We don’t just distribute products—we create solutions that strengthen
client-customer relationships and build lasting success.
The Inside Sales Representative is responsible for qualifying & converting leads and optimizing relationships with existing exceptional customers through phone, email, and virtual meetings. This
role focuses on high-touch outreach to small, untapped customers to drive revenue growth.
FSLA Classification Non-Exempt
Reports to
Commercial Director
Actively reach out to potential customers through cold calls and emails
Respond to inbound inquiries & qualify leads based on their needs and buying potential
Build & maintain relationships with leads over time, nurturing them until conversion
2. Customer Management
Manage a portfolio of existing customers to ensure satisfaction and maximize retention
Proactively reach out to a large subset of small, customers & identify opportunities to expand wallet share
Develop strong relationships with new and existing customers to ensure long-term loyalty
Provide excellent pre-sales and post-sales support.
3. CRM Data Management & Reporting
Record all customer interactions, progress, and follow-ups in CRM to ensure accurate data
Maintain an up-to-date sales pipeline in CRM
Prepare sales forecasts & performance reports for the Commercial Leader
Analyze sales data to identify trends & opportunities for improvement
Basic Qualifications
Bachelor’s degree in Sales, Business, Marketing, or a related field.
Previous experience in an inside sales or telemarketing role.
Strong communication skills and a persuasive demeanor.
Location & Commitments
Full-time, permanent
Hybrid Position
Report to office HQ in Bellevue, Washington 4 days a week
Physical Demands
Must be able to remain in a stationary position
Must be able to operate a computer
We offer competitive benefits: 2 medical plan offering with generous employer contributions, 100% employer paid dental, and vision for employees, and 401k with company match.
Vacation
– Annual accrual is 80 hours, prorated based on start date.
Sick Time
– 1 hour for every 40 hours worked
Paid Holidays -
New Year’s Day, MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve & Christmas Day
Travel Required Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.
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Languages
- English
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