QA Lead Analyst - On-Site

Job Type

Full-time

Description

Job Title:

QA LEAD ANALYST

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today's needs and reach tomorrow's dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family!

Overview:

The

QA Lead Analyst

will be responsible for establishing and leading the Quality Assurance function from the ground up. This hybrid role combines leadership with hands-on QA responsibilities, ensuring both manual and automated testing processes are implemented effectively. The QA Lead will collaborate with Business Analysts, Scrum teams, and developers to ensure high-quality deliverables, with a focus on automation, regression testing, and organizational readiness. This role will play a critical part in developing QA standards, selecting tools, and building efficient testing processes to support the credit union's digital-first strategy.

What You Will Do:

Collaborate with stakeholders and Business Analysts and stakeholders to gather requirements, ensuring alignment with business goals and project timelines. Lead the QA efforts across multiple Agile Scrum teams, focusing on automation, regression testing, and continuous improvement. Create and maintain QA standards, best practices, and documentation for the organization. Design and execute comprehensive test plans, test cases, and test scripts for both manual and automated testing. Lead regression testing efforts by developing a robust automation suite using Selenium and other relevant tools. Oversee smoke testing and user story validation to ensure functionality meets business requirements. Implement and manage QA tools for automation, API testing, and test case management. Integrate QA processes with Jira for defect tracking and automation pipelines. Ensure smooth testing of connector integrations and APIs, automating where possible. Foster collaboration with cross-functional teams, ensuring QA processes support the broader organizational readiness strategy. Prioritize end-user and front-end testing to ensure high-impact areas are thoroughly validated. Implement risk-based testing strategies, focusing on high-usage and critical functionalities. Analyze defect data to identify system weaknesses and improve test coverage. Lead efforts to continuously refine QA processes, incorporating feedback from retrospectives and post-release reviews. Stay updated on industry trends, tools, and best practices, recommending enhancements to existing processes. Additional duties or projects as assigned. Requirements

What We Are Looking For:

5+ years of QA experience, with at least 2 years in a leadership or hybrid lead role. Proven experience in setting up QA processes and automation frameworks from scratch. Knowledge of Jack Henry's Symitar, Salesforce and Digital Banking systems is plus. Strong background in both manual and automated testing, with a focus on regression and API testing. Bachelor's degree in Information Technology, Computer Science, or a related field. • Certifications in QA methodologies or tools (e.g., ISTQB, Selenium, Postman) are preferred. Strong leadership skills with the ability to mentor and guide team members. Expertise in Selenium for test automation and Postman for API testing. Experience with test case management tools like TestRail or Zephyr, and version control tools like Bitbucket. Proficient in Jira for defect management and integrating QA processes. Knowledge of mobile testing frameworks like Appium is a plus. Excellent communication and collaboration abilities, with a focus on cross-departmental alignment. Ability to influence and drive quality initiatives in a fast-paced environment.

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Equal Opportunity Employer - Veterans / Disabled

Drug-free Workplace

Pay Grade Info

:

To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: $82k-$100k.

Perks Important to You:

Our Team Members enjoy the following rewards and benefits:

• Competitive pay

• Subsidized health care including medical, dental and vision

• FSA and HSA

• Company-Paid Life and A&D insurance

• Discounts on loans (must be a member)

• Paid Vacation, Holiday, and Sick time

• 401k Retirement Saving Plan with a 6% safe harbor employer match

• Educational Assistance Program and more!

About Us:

Founded in 1957, Premier America is one of the nation's largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.

Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.