Software Sales Specialist

Job Description

For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.

Yorktel is currently seeking a Software Sales Specialist who will be a part of Yorktel’s software sales group, (internally, ‘Yorksoft’) working normal business hours, 8:30am-5:30pm ET (some flexibility) from Yorktel HQ, DC Metro Area offices or a manager-approved home-office location. ISSI-1’s are expected to work government portals and email inbox(es) per established process/procedures to create 400-500+ quotes per year in timely response to RFQ’s then follow up periodically until recorded in CRM as won or lost.

The Software Sales Specialist will work from a Yorktel office 1-3 days per week, depending on distance from home to the closest Yorktel office (alternative arrangements considered, depending on circumstance.) This position at Yorktel is a great place to start and build a career in IT and/or Sales. The Software Sales Specialist will have opportunities to participate in scheduled company meetings and advance their career at Yorktel.

Roles & Responsibilities:

• Respond to government and commercial software license and subscription Requests For Quote (RFQ) (new and renewal).
• Manage software inbox(es) and bid portal(s) to provide timely bid/no-bid response, quotes and contract compliance.
• Work under direction of line management to maximize bid rate, win rate and profit.
• Develop trust and relationships with agency buyers and software publisher-supplier partners
• Promote awareness of Yorktel portfolio and as/when directed prospect for new business through social media and other modalities.

A company laptop and privileged access to Yorktel’s modern ERP/CRM systems, back-office software, office software and quote tools is provided. A Software Sales Specialist must be able to learn, apply and adapt new skills quickly. The Software Sales Specialist will learn the basics of government contract requirements to maintain compliance. The Software Sales Specialist is part of a team but often works independently, under supervision. Like all employees, the Software Sales Specialist must complete an online timecard each week.

Skills & Abilities:

• Good interpersonal skills
• Simple math skills
• Basic IT literacy in using Windows desktop and Office applications (MS Word, Outlook, Calendar, Excel) and mobile apps is a prerequisite.
• Reasonable familiarity with Collaboration (Team/Zoom/Webex for IM/video/audio chat) to complete work tasks and be able to conduct online searches (via Browser) to find and qualify information, upload/download files etc.is required.
• Capacity to ‘switch’ between multiple simultaneous tasks at different stages of completion is essential.
• Attention to accuracy and detail required.
• No specific technical product knowledge is required but a general interest in learning technology and how it can be used to improve productivity and transform business processes is expected.
• Sales Specialists should be self-motivated and exhibit integrity, initiative and the general desire to succeed through good work ethics.
• Onboarding and initial training provided on-the-job during the first 4-8 weeks of employment to