Customer Service Representative

Job Description

Senior Healthcare Advisors is looking for a Customer Service Representative for its Deerfield Beach office who can bring their enthusiasm and problem-solving skills to our dynamic team. If you are someone who loves to connect with people and make their experience seamless, this role might be perfect for you!

Responsibilities:

• Provide outstanding customer service through phone, email, and chat channels
• Resolve customer inquiries, complaints, and issues in a timely and professional manner
• Collaborate with internal teams to ensure customer satisfaction
• Maintain a positive, friendly, and professional attitude in all interactions
• Ensure customers have the best possible experience and leave satisfied

Qualifications:

• Strong communications skills, both written and verbal
• Previous experience in customer service or related field a plus
• Ability to stay calm and focused during challenging situations
• Problem-solving mindset and a proactive attitude
• Tech-savvy with basic computer skills
• Ability to multitask and manage time effectively
• Strong attention to detail