UX Content Strategist

UX Content Strategist

Employment Type:

Contract/Temp

Date Posted:

2/24/2025

Location:

New York, NY

Pay Range:

$70.00 - $80.00 per Hour

Job Number:

JO-2502-2607

Primary Function

UX Content Strategtst

Hybrid - In New York office 3 days, 2 days remote per week.

The UX Content Strategist will drive creation of the right content solutions, ensuring that digital experiences are relevant, organized and meaningful. The person will develop plans for how content should be developed and managed. This person will champion the customer by driving the development of the information they need, when and how they need it, in a trusted voice that makes them feel understood and empowered. Content Strategists work side by side with UX strategists, UX/UI designers, UX researchers, developers and product leaders to create desirable and compelling user experiences.

Duties & Responsibilities

As an expert practitioner, embed with cross-functional teams to define the content strategy to improve user experiences and execute against their strategic priorities.

Based on user insights and business priorities, drives the definition of a clear and actionable strategic direction for development and management of content for the product

Develops plans for content, contributes to information architecture and navigation decisions, creates taxonomies and content models as needed

Advocates for how content can be used to create lasting and meaningful relationships with users

Upholds brand and tone of voice integration and evolution as needed

Creates messaging strategies and outlines

Creates content appropriate for the user personas

Ensures that content is implemented to deliver against the strategy, driving development of crisp, compelling user interface copy for wireframes, prototypes and any other associated assets and channels, delivering a consistent end-to-end experience

Uses data and customer feedback to measure the effectiveness of the content strategy and pivot as needed

Skills & Qualifications

6+ years of experience in content strategy working with websites, apps and email

Demonstrated experience with portfolio included in submission. Information architecture, metrics, site navigation, and content blocking, content audit, concept design, and design execution showcased in portfolio.

Solid understanding of human centered design, UX research, UX design.

Strong background in digital design preferred.

Education & Experience

6+ years of experience in content strategy working with websites, apps and email

Demonstrated experience with portfolio included in submission. Information architecture, metrics, site navigation, and content blocking, content audit, concept design, and design execution showcased in portfolio.

To Apply

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Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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