IT Support Engineer-HAM

Location: Dublin, Ireland

Employment Type: Full Time Contract

Experience: 5+ years

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting‑edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands‑on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

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• The IT provisioning team is responsible for provisioning and deploying hardware to users in the EMEA region and the timely and accurate recovery of assets.
  
• The provisioning specialist will have key responsibilities focused on management of cases through the ticketing system, provisioning and deploying hardware to end users, shipping & receiving, logistics, and ticketing tasks.
  
• Your primary focus will be providing hardware to new employees, users who require replacements through our Break‑fix process, working hardware provisioning cases, shipping asset recovery kits, tracking shipments, working asset collection cases, and updating asset records.
  
• Is a fast‑paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high‑quality work.
  

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• Managing casework through our ticketing system. Deploying and assigning hardware to users.
  
• Contacting internal and external users for pickup and delivery information. Assembling collection boxes.
  
• Shipping asset return kits to internal and external users. Updating asset inventory records and support cases. Shipping and receiving Assets.
  

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• Experience with Support Ticketing Systems
  
• Proficient in Microsoft Excel, Google Sheets or similar software. Excellent interpersonal skills; ability to articulate verbally and written.
  
• Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.
  
• Ability to juggle multiple projects and tasks, and to work with deadlines and in a fast‑paced environment.
  
• Exhibit attention to detail. Demonstrate initiative.
  
• Ability to work independently.
  

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• Join a dynamic and innovative team with a global presence.
  
• Opportunities for career growth and continuous learning.
  
• Competitive salary and benefits package.
  
• Work with cutting‑edge technologies to shape the future of IT solutions.
  

Ready to take your career to the next level? Apply now by clicking to the career link attached below or send your resume to or

AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. xcfaprz All employment decisions are based on qualifications, merit, and business need.