Senior Site Reliability Engineer (FinOps) - Platform

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud‑based solutions for search, security, and observability help organizations deliver on the promise of AI.

As part of the Platform Engineering department, the SRE team is designing, building, scaling and maturing the multi‑cloud platform for hosting internal and external services such as Elastic Cloud Hosted and Serverless. We develop and extend new software and tools that support the rest of the infrastructure, so that we can rapidly deploy products from all corners of Elastic. We want your experience and recommendations to offer a truly exceptional customer experience!

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• Taking an engineering approach in leading technical initiatives for automating system engineering efforts to guarantee the reliability of the global Elastic infrastructure.
  
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, tooling and automations.
  
• Using an inclusive approach at championing an environment focused on collaboration, operational excellence, and uplifting others.
  
• Responding to and preventing repeated customer impact in response to major incidents and prioritised problem management. Our on‑call rotation uses a follow‑the‑sun model where everyone participates during their working hours.
  

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• Success and lessons of experiences from striving for ‘progress not perfection’ in the name of Platform reliability. We want to hear about your customer‑first approach in solving operational problems with an SRE perspective.
  
• A background in software engineering to collaborate with engineers to expertly identify, implement and deliver solutions. Experience in public cloud and managed Kubernetes services is advantageous.
  
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.
  

You don't need to have all of these items, but these represent the types of work you will do as a Site Reliability Engineer at Elastic.

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• Operated a SaaS product in a public cloud ideally built using Infrastructure‑as‑Code tooling such as Crossplane or Terraform.
  
• Built or operated a Kubernetes‑at‑scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
  
• Written non‑trivial programs in Golang or other programming languages.
  
• Worked with containerised services (such as Docker).
  
• Proven experience in leading and improving alerting and major incident management standard processes, metrics, systems (e.g., Elastic Stack, Graphite, Prometheus, Influx) to diagnose issues and quantify impacts to present to others at varying levels of the organization.
  
• Experience in system administration with professional skills in Linux on distributed systems at scale.
  
• Diagnosed or designed, implemented, and created solutions with the Elastic Stack.
  
• Experienced in thriving in a self‑organising and sharing in a globally distributed team environment.
  
• Strengthened team members in bringing out the best of each other by uplifting others with coaching and mentoring.
  

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• Competitive pay based on the work you do here and not your previous salary.
  
• Health coverage for you and your family in many locations.
  
• Ability to craft your calendar with flexible locations and schedules for many roles.
  
• Generous number of vacation days each year.
  
• Increase your impact – we match up to $2000 (or local currency equivalent) for financial donations and service.
  
• Up to 40 hours each year to use toward volunteer projects you love.
  
• Embracing parenthood with a minimum of 16 weeks of parental leave.
  

Take ownership of protecting the confidentiality, integrity, and availability of organizational data and systems by following applicable privacy and security policies, standards, and procedures. Ensure that all individual contributions follow Elastic’s Secure Software Development Framework (SSDF). Proactively participate in mandatory role‑based training to ensure personal technical execution consistently aligns with the highest standards of data protection, data privacy, and system resilience.

Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. xcfaprz Please see here for our Privacy Statement.